1.1 This policy outlines the comprehensive safety measures, transportation arrangements, workplace facilities, and compliance requirements that the Organization shall implement for women employees working night shifts at its establishments in India. The policy is designed to ensure the safety, dignity, and well-being of women employees during night work while complying with the provisions of the applicable State Shops and Establishments Acts, the Factories Act 1948, and any other relevant central or state legislation governing the employment of women during night hours. The Organization recognises its heightened duty of care toward women employees working outside standard daylight hours and is committed to providing a safe and secure working environment at all times.

1.2 This policy applies to all women employees, including permanent, contractual, and temporary staff, at the Organization's India-based establishments who are assigned to, or volunteer for, work shifts that include any hours falling between 8:00 PM and 6:00 AM, or such other hours as may be defined as night hours under the applicable state legislation. The policy covers night shifts in office environments, IT and IT-enabled services facilities, manufacturing and production facilities where permitted by law, and any other workplace where women are engaged in night work. Where specific state legislation imposes requirements more stringent than those set out in this policy, the Organization shall comply with the more stringent requirement.

2.1 The Organization shall arrange and provide safe, reliable, door-to-door transportation for all women employees reporting to or departing from the workplace during night shift hours. Transportation shall be provided using GPS-tracked vehicles operated by licensed, verified drivers who have undergone background checks and safe driving training. Vehicles shall be equipped with GPS tracking accessible to the Organization's security control room, a functioning SOS or panic button connected to the security helpline, adequate interior lighting and lockable doors, the driver's name and photograph displayed inside the vehicle, and a first aid kit. A security guard or female escort shall accompany the vehicle during drop-off routes when the route includes only one or two women passengers. The Organization shall maintain a real-time transport tracking dashboard accessible to the security team.

2.2 The Organization shall ensure that the workplace premises, including all entry and exit points, parking areas, corridors, restrooms, cafeteria, and work areas, are well-lit and maintained during night shift hours. CCTV surveillance cameras shall be installed and operational in all common areas, building perimeters, parking facilities, and entry points, with footage recorded and retained for a minimum of 90 days. At least one security guard shall be posted at the building entrance throughout night shift operations. A female security guard shall be available on premises during night shifts. Emergency contact numbers, including the Internal Complaints Committee, local police, ambulance, and the Organization's 24-hour security helpline, shall be prominently displayed in all work areas and break rooms used during night shifts.

2.3 The Organization's Internal Complaints Committee (ICC), constituted under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, shall be accessible to women employees working night shifts. At least one member of the ICC or a designated alternate shall be reachable by phone during night shift hours to receive urgent complaints. A dedicated grievance channel, including a hotline number and email address, shall be operational during night shift hours for reporting safety concerns, harassment, transport issues, or any other matters affecting the well-being of women employees. All complaints shall be acknowledged within 12 hours and investigated in accordance with the Organization's POSH Policy.

3.1 The Organization shall provide the following facilities for women employees during night shifts: a dedicated rest room or resting area with seating, cots or recliners, and privacy curtains where women employees may rest during authorised break periods; clean, well-maintained, and separately designated female restrooms accessible at all times during the shift with adequate lighting and locking mechanisms; safe drinking water and access to a cafeteria or pantry with meal options available during the shift; and a well-equipped first aid station with at least one trained first aid provider available on-site during night shifts. The Organization shall ensure that all facilities are regularly inspected for cleanliness, safety, and functionality.

3.2 Night shift assignments for women employees shall be made on a voluntary basis wherever operationally feasible. Where night shift assignments are a requirement of the role, this shall be clearly communicated at the time of hiring and documented in the employment offer. Employees shall receive at least 7 days' notice before being assigned to a night shift or having their shift pattern changed, except in cases of genuine operational emergency. Women employees may request a transfer to a day shift on grounds of health, pregnancy, personal safety, or caregiving responsibilities. Such requests shall be submitted to the HR department and shall be accommodated where operationally possible. Pregnant women employees shall not be assigned to night shifts from the date of notification of pregnancy unless they expressly request to continue and provide medical clearance.

4.1 The Organization shall maintain complete and accurate records as required by the applicable state Shops and Establishments Act and other relevant legislation. Records shall include night shift rosters showing the names, shift timings, and attendance of all women employees, transportation logs including vehicle details, driver information, pick-up and drop-off times, and GPS route records, consent forms from women employees who have voluntarily agreed to night shift work, any complaints received and actions taken, and periodic safety audit reports. Records shall be retained for a minimum of 3 years or as required by applicable law, whichever is longer, and shall be made available for inspection by labor authorities upon request.

4.2 This policy shall be reviewed at least annually by the HR department in consultation with the legal department, the security team, the ICC, and women employee representatives. The review shall consider changes to central and state labor legislation governing the employment of women during night hours, feedback from women employees on night shift safety, transport, and working conditions, incident and complaint data related to night shift operations, transport vendor performance and reliability, and industry best practices for ensuring the safety of women working night shifts. Proposed amendments shall be approved by the HR Director and the Chief Executive Officer. The Organization shall ensure that all women employees assigned to night shifts are informed of this policy and any amendments during onboarding and through annual refresher communications.