1.1 This policy specifies the Organization's standard office working hours, break entitlements, attendance recording requirements, and expectations for employees who work primarily from the Organization's office premises. The policy ensures consistent attendance standards across the Organization, compliance with applicable working time regulations, and clarity regarding employee obligations and entitlements related to working hours. The policy applies in conjunction with the Organization's Flexible Working Hours Policy and Overtime Policy where applicable.

1.2 This policy applies to all employees who work from the Organization's office premises on any basis, including full-time office-based employees, part-time employees, hybrid employees on their office days, and temporary employees and contractors working on-site. Where employees are covered by alternative working hour arrangements under the Flexible Working Hours Policy, Shift Work arrangements, or individual contractual terms, those specific provisions shall take precedence over the standard hours defined in this policy to the extent of any inconsistency.

2.1 The Organization's standard office working hours are 9:00 AM to 6:00 PM, Monday to Friday, inclusive of a 1-hour unpaid lunch break, totalling 8 paid working hours per day and 40 paid working hours per week. The standard lunch break shall be taken between 12:00 PM and 2:00 PM at a time agreed with the employee's manager to ensure adequate team coverage. Employees shall be at their workstation, logged in, and ready to commence work at the designated start time. Standard working hours may vary by office location to account for local business practices, time zones, or regulatory requirements, and any such variations shall be communicated by the local office manager.

2.2 In addition to the standard lunch break, employees are entitled to short rest breaks during the working day in compliance with applicable working time regulations and the Organization's duty of care. As a guideline, employees should take a break of at least 10 minutes during the morning and 10 minutes during the afternoon to rest, stretch, and move away from their workstation. Managers shall support employees in taking regular breaks and shall not create an environment where employees feel discouraged from doing so. Rest breaks are paid and are considered part of the working day. The Organization recognises that regular breaks contribute to sustained productivity, employee well-being, and ergonomic health.

3.1 All employees are expected to arrive at the workplace punctually and ready to commence work at their designated start time. Attendance shall be recorded through the Organization's electronic time management system, access card system, or such other method as may be prescribed. Employees who anticipate that they will be late due to transport disruptions, appointments, or other circumstances shall notify their manager as soon as practicable. Occasional lateness of up to 15 minutes may be made up at the end of the working day with manager agreement. Persistent or unexplained lateness shall be addressed by the manager through a private conversation, and if the pattern continues, through the Organization's disciplinary procedure.

3.2 Employees who need to leave the office during standard working hours for personal appointments, medical visits, or other commitments shall request approval from their manager in advance. Approved absences of up to 2 hours may be made up by adjusting the start or end time on the same day or within the same week with manager agreement. Absences exceeding 2 hours shall be recorded as half-day or full-day personal leave as applicable. All absences during working hours shall be recorded in the Organization's time management system. Employees attending medical or dental appointments shall provide reasonable documentation if requested.

4.1 This policy shall be reviewed at least annually by the HR department in consultation with department heads and employee representatives. The review shall consider changes to applicable working time legislation, employee feedback on working hours arrangements, attendance and punctuality data, the relationship between this policy and the Organization's flexible working and hybrid work policies, and industry benchmarking data on standard working hours. Proposed amendments shall be approved by the HR Director and Chief Executive Officer. Material changes shall be communicated to all employees at least 30 days before taking effect.