July 16, 2026
M&S opens its biggest standalone Food store in Godalming
The new 22,000-square-foot Foodhall at The Wharf Retail Park opened with the full M&S Food range and 80 new colleagues.
#Food #Stores
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Marks & Spencer Careers
A UK-listed retailer serving customers across food, fashion, home and beauty.
corporate.marksandspencer.comAbout the company
Legal name
Marks and Spencer Group plc
Chief Executive
Stuart Machin
Chairman
Archie Norman
Chief Financial Officer
Alison Dolan
Founded
1884Employees (FY25/26)
64,442
Industry
Retail
Group revenue (FY25/26)
£17.3 billion
Listed on
LSE: MKS
Headquarters
London, United KingdomMarks and Spencer Group plc is a UK-listed retailer with Food and Fashion, Home & Beauty businesses, alongside international operations and related services.
For the year ended March 28, 2026, the Group reported £17.3 billion in revenue. Its annual report lists 64,442 employees and 1,059 UK-owned and franchise stores.
This career page uses UK salary and interview evidence for Marks & Spencer. It does not blend in employer data from Marks and Spencer Reliance India pvt Ltd, which the Group reports separately.
Key People
Archie Norman
Chairman
Stuart Machin
Chief Executive Officer
Alison Dolan
Chief Financial Officer
Fiona Dawson
Senior Independent Director
Interview process at Marks & Spencer
(Based on 6,888 interviews)Interview experience
Average
Interview difficulty
Medium
Interview process length
About a week
Overall experience
PoorExcellent
EasyDifficult
Prep for your Marks & Spencer interview with AI
Practise customer scenarios and role-specific questions.
Marks & Spencer Interview Questions & Answers
Q: How would you best support a customer if something is out of stock?
A: Acknowledge the disappointment, check stock and alternatives, then offer the clearest next step without making a promise you cannot keep.
Answer by AI
- Listen and confirm what the customer needs.
- Check another size, store or suitable alternative.
- Explain the next step and thank them.
Q: What experience do you have in customer service?
A: Choose one strong example and explain the customer need, your action and the positive result.
Answer by AI
- Set out the customer and situation.
- Describe what you personally did.
- Finish with the result or feedback.
Q: Tell me about a time you took responsibility.
A: Use a specific example where you owned a task or mistake, acted promptly and followed through to a clear result.
Answer by AI
- Explain what needed ownership.
- Show the decision and action you took.
- Share the outcome and lesson.
Q: What would you do if a customer was very upset and wanted to speak to the manager?
A: Stay calm, listen without interrupting, resolve what is within your authority and involve the manager promptly when asked.
Answer by AI
- Acknowledge the customer's concern.
- Clarify the facts and immediate need.
- Brief the manager before handing over.
Prep for your Marks & Spencer interview with AI
Practise customer scenarios and role-specific questions.
Marks & Spencer Salaries in the United Kingdom (Updated 2026)
Product Manager
Indeed average
£61,752 per year
11 Salaries submitted
Software Engineer
Indeed average
£52,485 per year
16 Salaries submitted
Senior Software Engineer
Indeed average
£80,247 per year
5 Salaries submitted
Senior Product Manager
Indeed average
£89,391 per year
7 Salaries submitted
Staff Software Engineer
Indeed average
£96,230 per year
4 Salaries submitted
Product Owner
Indeed average
£67,481 per year
3 Salaries submitted
Know your worth at Marks & Spencer
Compare current UK salary averages before you apply.
Open roles
VM Visualiser (12 month FTC)
London, Greater London • Full Time
Customer Assistant - Food - Witney
Witney, Oxfordshire • Part Time
Shift Lead - Food - Ulverston Foodhall
Ulverston, Cumbria • Full Time
Customer Assistant - Food - Cambridge Beehive Simply Food
Cambridge, Cambridgeshire • Part Time
Customer Assistant - Fashion Home & Beauty - Kingsley Village
Saint Columb, Cornwall • Part Time
Customer Assistant - Fashion, Home & Beauty - Chichester
Chichester, West Sussex • Part Time
Build a standout resume with AI
Turn your experience into a resume tailored to the role.
Benefits
20% colleague discount after probation
Discretionary bonus schemes
Pension Savings Plan
Share Buy and Sharesave schemes
Life assurance
Competitive holiday entitlement
Option to buy extra holiday days
Family-friendly leave policies
Free virtual GP service
24/7 employee assistance support
On-demand physiotherapy
Training programmes and tailored induction
Latest News & Updates
July 15, 2026
M&S opens Weymouth Gateway store
The new Dorset store offers Food and Fashion, transferred colleagues from St Mary Street and created more than 70 jobs.
#Retail #Dorset
View postJuly 14, 2026
Glasgow colleagues mark the Commonwealth Games
Basketball players who work at M&S Argyle Street helped the store prepare to welcome athletes and visitors to Glasgow.
#Glasgow #Community
View postJuly 13, 2026
M&S unveils Oxford Street flagship
M&S unveiled its new Pantheon flagship on Oxford Street, bringing its Food and Fashion, Home & Beauty offer together.
#London #Stores
View postJuly 10, 2026
M&S colleagues raise over £14,000 for YoungMinds
Colleagues raised more than £14,000 for YoungMinds through a charity football tournament in Leeds.
#YoungMinds #Fundraising
View postMarks & Spencer FAQ
It is Marks and Spencer Group plc.
