ServiceNow Careers

An enterprise AI platform connecting workflows across organizations.

servicenow.com

About the company

Founded

2004

Headquarters

Santa Clara, California, United States

Legal name

ServiceNow, Inc.

Industry

Enterprise software

Listed on

New York Stock Exchange: NOW

Employees (2025)

29,187

Customers (2025)

Approximately 8,700

Revenue (2025)

$13.278 billion

Subscription revenue (2025)

$12.883 billion

Net income (2025)

$1.748 billion

ServiceNow provides a cloud-based enterprise platform that connects workflows across technology, customer service, human resources, security and other business functions. Fred Luddy founded the company in San Diego in 2004.

ServiceNow is headquartered in Santa Clara, California. India is its second-largest employee base, with offices in Hyderabad, Bengaluru and Mumbai.

For 2025, ServiceNow reported $13.278 billion in revenue, including $12.883 billion in subscription revenue, and $1.748 billion in net income. It served approximately 8,700 customers.

Key People

Bill McDermott

Chairman and Chief Executive Officer

Gina Mastantuono

President and Chief Financial Officer

Amit Zavery

President, Chief Product Officer and Chief Operating Officer

Paul Fipps

President, Global Customer Operations

Photos

Interview process at ServiceNow

(About 1,800 candidate-shared Glassdoor interview ratings)

Interview experience

55.3% positive

Interview difficulty

3.14 out of 5

Interview process length

15 days average

Candidate rating

EasyDifficult

Prep for your ServiceNow interview with AI

Practise coding, architecture, consulting and behavioral discussions.

ServiceNow Interview Questions & Answers

Q: Solve a data-structures problem using arrays, stacks or queues.

A: Clarify constraints, begin with a correct baseline, then improve it while explaining complexity, edge cases and test coverage.

Answer by AI

Restate constraints.
Compare alternatives.
Test boundary cases.

Q: Give a brute-force solution, then optimize its time and space complexity.

A: State the direct approach and its cost, identify repeated work, introduce the better data structure or invariant and prove the improvement.

Answer by AI

Do not skip correctness.
Name both complexities.
Trace a small example.

Q: Explain SQL, database management systems and object-oriented programming concepts.

A: Define each area with compact examples, covering joins and normalization, transactions and indexing, and the main object-oriented principles.

Answer by AI

Organize the answer.
Use practical examples.
Discuss tradeoffs.

Q: Implement bubble sort.

A: Use repeated adjacent comparisons and swaps, explain the shrinking unsorted boundary and add an early-exit flag for an already sorted pass.

Answer by AI

State quadratic worst-case time.
Mention constant extra space.
Test empty and duplicate inputs.