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Hilton Careers

Global hotel management and franchising group with 28 brands and more than 9,200 properties, growing fast across India

hilton.com

About the company

Legal name

Hilton Worldwide Holdings Inc.

Founded

1919, in Cisco, Texas, by Conrad Hilton

Headquarters

McLean / Tysons, Virginia, United States

Industry

Hospitality: hotel management and franchising

Employees

About 182,000

Market Cap

$73.81 billion as of July 22, 2026

Listed on

NYSE under the ticker HLT, an S&P 500 component

Portfolio

28 brands, more than 9,200 properties and over 1.3 million rooms across 144 countries and territories

Hilton Worldwide Holdings Inc. is a US hospitality company listed on the NYSE as HLT. Conrad Hilton founded it in 1919 in Cisco, Texas, and the corporate headquarters sit in the McLean and Tysons area of Virginia. The group runs 28 brands covering more than 9,200 properties and over 1.3 million rooms across 144 countries and territories, from Waldorf Astoria and Conrad at the luxury end through Hilton Hotels & Resorts, DoubleTree, Hilton Garden Inn and Hampton by Hilton.

The business runs on two segments: management and franchising, and ownership. Most of the portfolio is managed or franchised rather than owned, so revenue comes largely from fees. Total revenues reached $12.04 billion in FY2025, up from $11.17 billion in FY2024, with net income of $1,461 million and adjusted EBITDA of $3,725 million. Hilton added 97,000 rooms during 2025 for net unit growth of 6.7 percent and closed the year with a record pipeline of 520,500 rooms. Headcount is about 182,000.

In India, Hilton runs a regional office at DLF Cyber City in Gurugram and has a registered entity, Hilton Hotels Management India Private Limited, incorporated in Delhi in October 2018. India is one of the company's fastest-growing markets. Hilton has signed strategic agreements to develop 150 Spark by Hilton hotels and, in April 2026, 125 Hampton by Hilton hotels with Regenta Hotels, part of Royal Orchid Hotels, targeting western and southern India by 2035. Hiring in India spans hotel operations, food and beverage, housekeeping, finance, HR and commercial roles across Gurugram, Delhi, Bengaluru, Mumbai, Goa, Hyderabad, Jaipur and Lucknow.

Key People

Christopher J. Nassetta

President and Chief Executive Officer

Kevin J. Jacobs

Chief Financial Officer

Alan Watts

Executive Vice President and President, Asia Pacific

Jonathan D. Gray

Chairman of the Board

Photos

Hilton workplace 1

Interview process at Hilton

(Based on 2,956 interview reviews)

Interview experience

8 out of 10, rated favourable

Interview difficulty

Easy, 4 out of 10

Interview process length

About a day or two for most candidates

Overall experience

PoorExcellent
EasyDifficult

How long the process takes

About a day or two47%
About a week27%
About a month21%
More than one month4%

Prep for your Hilton interview with AI

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Hilton Interview Questions & Answers

Q: Why do you want to work at the Hilton? Do you have quality customer service?

A: Tie your answer to something specific about Hilton, like its scale across 144 countries or the brand you'd be joining, then back the customer service claim with one story rather than an adjective.

Answer by AI
  • Name a concrete reason: brand range, internal mobility, or the Go Hilton travel programme.
  • Give one short example of a guest you turned around, with the action you took.
  • Close by linking your service style to what a front desk shift actually demands.

Q: How would you handle a situation where a guest is dissatisfied with their room?

A: Walk through listening, apologising without arguing, offering a concrete fix such as a room move or maintenance visit, then following up before the guest has to chase you.

Answer by AI
  • Listen fully first and repeat the issue back so the guest knows you heard it.
  • Offer a specific remedy you can actually authorise, and escalate early if you can't.
  • Follow up later in the stay and log the issue so the next shift sees it.

Q: What will you do when a customer scolds you while you are not at fault?

A: Say that you don't take it personally, you let the guest finish, and you focus on solving the problem rather than assigning blame. Mention when you'd bring in a supervisor.

Answer by AI
  • Stay calm and let the guest vent without interrupting or defending yourself.
  • Separate the complaint from the tone, then fix what's fixable.
  • Escalate if the guest becomes abusive, and debrief with your manager afterwards.

Q: What do you understand about hospitality?

A: Frame hospitality as anticipating needs rather than just answering requests, and mention that consistency across every shift is what turns a stay into a return visit.

Answer by AI
  • Define it as anticipating a guest's need before they ask.
  • Note that consistency matters more than one grand gesture.
  • Add a short example of a small detail you noticed and acted on.

Prep for your Hilton interview with AI

Practise real Hilton questions, get instant feedback and walk in ready.

Hilton Salaries in the United States (Updated 2026)

Front Desk Agent

Reported average

$17.19 per hour

101 salaries reported Salaries submitted

Guest Service Agent

Reported average

$18.61 per hour

90 salaries reported Salaries submitted

Night Auditor

Reported average

$18.91 per hour

48 salaries reported Salaries submitted

Housekeeper

Reported range

$8.25 to $26.20 per hour, average $16.30

78 salaries reported Salaries submitted

Room Attendant

Reported average

$16.35 per hour

73 salaries reported Salaries submitted

Hotel Housekeeper

Reported average

$17.48 per hour

59 salaries reported Salaries submitted

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Benefits

Health insurance with PPO, HMO and high-deductible plan choices
Mental health cover with copays as low as $5, free EAP counselling and Thrive Global access
Cancer care support with specialist oncology nurses and treatment planning help
Fertility and family building support through Progyny
Discounted gym memberships from $28 a month across 12,000+ facilities
401(k) with 100% company match up to 3% of pay, plus 50% on the next 2%
Hilton Shares employee stock purchase plan at a 15% discount
DailyPay early access to wages as you earn them
Company-paid base life and disability insurance
Adoption assistance up to $10,000 per child with no cap on the number of adoptions
Paid parental leave: 4 weeks for all new parents, 12 weeks total for birthing parents
Go Hilton travel programme with about 110 discounted nights a year, rooms from $40
Thrive Sabbatical: one month paid leave plus a $5,000 stipend for selected team members
Tuition-free education through Guild, covering degrees, certificates and high school completion
Lead@Hilton leadership development plus Hilton University and 25,000+ LinkedIn Learning courses

Latest News & Updates

July 1, 2026

Hilton expands India portfolio and debuts Spark by Hilton in Asia Pacific

Hilton opened Spark by Hilton Goa Calangute and Spark by Hilton Bengaluru Marathahalli, the brand's Asia Pacific debut, under a plan to develop 150 Spark hotels in India. The Den Bengaluru, LXR Hotels & Resorts is due to open in Whitefield in August 2026.

#IndiaExpansion #HotelOpenings #Hospitality

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June 1, 2026

Hilton launches Undergraduate by Hilton

Hilton introduced Undergraduate by Hilton, an upper-midscale brand for college and university markets that sits alongside Graduate by Hilton. The company sees long-term potential of 400 to 500 hotels, with the first property expected to open in 2027.

#NewBrand #Hospitality #Growth

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April 28, 2026

Hilton reports first quarter results and raises full year outlook

Net income was $383 million for Q1 2026 and system-wide comparable RevPAR rose 3.6 percent on a currency neutral basis. The development pipeline reached 527,000 rooms and full year adjusted EBITDA guidance was raised to $4.020 to $4.060 billion.

#Earnings #Q12026 #NYSEHLT

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April 8, 2026

Hilton signs deal for 125 Hampton by Hilton hotels in India

Hilton reached a strategic agreement with Regenta Hotels, owned by Royal Orchid Hotels, to sign and open 125 Hampton by Hilton properties across western and southern India by 2035. Target markets include Goa, Maharashtra, Karnataka, Tamil Nadu, Andhra Pradesh and Telangana.

#IndiaExpansion #Franchising #Midscale

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February 11, 2026

Hilton reports fourth quarter and full year 2025 results

Full year 2025 net income was $1,461 million and adjusted EBITDA was $3,725 million, with 97,000 rooms opened and net unit growth of 6.7 percent. Hilton closed 2025 with a record pipeline of 520,500 rooms and returned $3.3 billion to shareholders.

#Earnings #FY2025 #NYSEHLT

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Hilton FAQ

Hilton Worldwide Holdings Inc. manages and franchises hotels. It runs 28 brands covering more than 9,200 properties and over 1.3 million rooms across 144 countries and territories, from Waldorf Astoria and Conrad through to Hampton by Hilton.