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Admiral Group Careers

One of the UK's largest car insurers, headquartered in Cardiff, Wales.

admiralgroup.co.uk

About the company

Group CEO

Milena Mondini de Focatiis

Chairman

Mike Rogers

Group CFO

Rachel Lewis

Founded

1993

Employees

~15,000

Industry

Insurance

Turnover (FY2025)

£5.57 Bn

Market Cap

£10.97 Bn

Listed on

LSE: ADM (FTSE 100)

Admiral Group plc is a Cardiff-headquartered international financial-services company, best known as one of the UK's largest car-insurance providers. It launched on 2 January 1993, founded by Henry Engelhardt and David Stevens, and is listed on the London Stock Exchange (ADM) as a FTSE 100 constituent.

The Group markets the Admiral, Bell, Elephant, Diamond and Veygo insurance brands and operates the price-comparison services Confused.com and Compare.com. Beyond motor insurance it offers home, travel and pet insurance as well as personal lending through Admiral Money, reporting across UK Insurance, European Insurance and Admiral Money segments.

For the 2025 financial year the Group reported turnover of about £5.57 billion and record profit before tax, employing around 15,000 people. Alongside its Welsh operations in Cardiff, Newport and Swansea, it runs international insurance arms in Spain, Italy and France, and a captive technology & operations centre, 'Admiral India,' in Gurugram (established 2021). Admiral is well known for its staff culture, including a free-share scheme and repeated 'Great Place to Work' recognition.

Key People

Milena Mondini de Focatiis

Group Chief Executive Officer

Mike Rogers

Chairman

Rachel Lewis

Group Chief Financial Officer

Alistair Hargreaves

UK Insurance CEO

Photos

Interview process at Admiral Group

(Based on 182 interviews)

Interview experience

Favorable

Interview difficulty

Medium

Interview process length

About a day or two

Overall experience

PoorExcellent
EasyDifficult

Interview process length

About a day or two38%
About a week32%
About a month9%
More than one month5%

Prep for your Admiral Group interview with AI

Practice real customer, technical and competency questions with Hyring's AI interviewer and get instant, structured feedback before the real thing.

Admiral Group Interview Questions & Answers

Q: Why do you want to work for Admiral?

A: Reference Admiral's strong people-first culture and 'Great Place to Work' reputation, its position as a leading UK insurer, and how a customer-focused role fits your strengths.

Answer by AI
  • Mention Admiral's well-known staff culture (share scheme, repeated Great Place to Work awards).
  • Reference its position as one of the UK's largest car insurers based in Wales.
  • Tie your customer-service strengths and interests to the specific role.

Q: How would you cope with answering 40-50 calls every day?

A: Show you can stay energetic and consistent - good time management, resilience, and treating each caller as their first call of the day.

Answer by AI
  • Emphasise consistency: giving the last caller the same energy as the first.
  • Mention practical habits - short resets between calls, staying organised, following the process.
  • Frame high volume positively as a chance to help lots of people and build rhythm.

Q: How would you deal with a customer who could not make their payment on time?

A: Stay empathetic, understand their situation, explain the options clearly, and follow company policy while treating the customer fairly.

Answer by AI
  • Listen with empathy and acknowledge the customer's situation without judgement.
  • Explain available options clearly (payment dates, plans) within Admiral's policy.
  • Aim for a fair outcome and reassure them, keeping accurate notes of the agreement.

Q: Sell me this phone / product.

A: Ask what the customer needs, then match features to those needs and their benefits, and confidently close.

Answer by AI
  • Start by asking questions to understand the customer's needs.
  • Present features as benefits that solve those specific needs.
  • Handle any hesitation, then confidently ask for the sale.

Prep for your Admiral Group interview with AI

Practice real customer, technical and competency questions with Hyring's AI interviewer and get instant, structured feedback before the real thing.

Admiral Group Salaries in the United Kingdom (Updated 2026)

Data Engineer

All experience levels

£41,422/yr

5 Salaries submitted

Data Scientist

All experience levels

£39,369/yr

7 Salaries submitted

Software Engineer

All experience levels

£39,260/yr

5 Salaries submitted

Data Analyst

All experience levels

£30,231/yr

11 Salaries submitted

Product Owner

All experience levels

£38,323/yr

6 Salaries submitted

Senior Pricing Analyst

All experience levels

£37,754/yr

3 Salaries submitted

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Benefits

Free-share scheme (up to £3,600/yr after 1 year)
Pension scheme
Group life assurance
Colleague & family insurance discount
Cycle to Work scheme
Tusker salary-sacrifice car scheme
Private health cover
Critical illness cover
SimplyHealth cash plan
24-hour employee care (Ecare)
Annual holiday allowance
Flexible / hybrid working
Learning & development, accredited qualifications
Educational sponsorship

Latest News & Updates

March 5, 2026

Admiral Group reports record Full Year 2025 results

Group profit before tax from continuing operations rose 16% to £957.9m on turnover of £5.57bn, with a full-year dividend of 205.0p per share (up 7%). Over half of customers now come from lines and geographies beyond UK Motor.

#Results #FY2025

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January 12, 2026

Group CFO Geraint Jones to retire; Rachel Lewis appointed successor

Long-serving Group CFO Geraint Jones (24 years at Admiral) is stepping down to a part-time role, with UK Insurance CFO Rachel Lewis appointed Group CFO and joining the Board from 1 July 2026.

#Leadership #CFO

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August 13, 2025

Admiral Group reports excellent H1 2025 results

Group profit jumped 69% to a record £521m and total customers rose 10% to 11.42 million, with the Board declaring an interim dividend of 115.0p per share (up 62%).

#Results #H1

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October 2024

UK Insurance CEO Cristina Nestares to step down; Alistair Hargreaves named successor

Cristina Nestares, UK Insurance CEO since 2016, announced she would step down to relocate to Spain, with Deputy CEO Alistair Hargreaves (at Admiral since 2008) named her successor, subject to regulatory approval.

#Leadership #UKInsurance

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2025

Admiral named a Great Place to Work for the 23rd consecutive year

Admiral, with offices in Cardiff, Newport and Swansea, was again recognised as a Great Place to Work, ranking among the UK's best super-large workplaces and holding a Lifetime Masters award as one of only two companies listed every year since the list launched.

#Culture #Workplace

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Admiral Group FAQ

Admiral Group is one of the UK's largest car-insurance providers and an international financial-services company. It also offers home, travel and pet insurance and personal lending, markets brands including Admiral, Bell, Elephant, Diamond and Veygo, and runs the price-comparison sites Confused.com and Compare.com.