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CVS Careers

A US integrated health-services company combining retail pharmacy, the Aetna health insurer, and the Caremark pharmacy benefit manager.

cvshealth.com

About the company

Founded

1963

Headquarters

Woonsocket, Rhode Island, US

Industry

Managed healthcare, health insurance, and pharmacy

Employees

~300,000 (2024)

Revenue (TTM)

$405.62 billion

Market Cap

$141.12 billion

Listed on

NYSE: CVS

CEO

David Joyner

CFO

Brian Newman

CVS Health Corporation is a US health-services and retail-pharmacy company headquartered in Woonsocket, Rhode Island. It trades on the New York Stock Exchange under the ticker CVS and is a component of the S&P 100 and S&P 500. The company traces its roots to 1963 and adopted the CVS Health name to reflect a broader move from a drugstore chain into an integrated health company. As of 2024 it employed roughly 300,000 people.

The company runs three main businesses. CVS Pharmacy operates its retail drugstore and consumer wellness network. Aetna, led by president Steve Nelson, is its health-insurance arm. Caremark is its pharmacy benefit manager. This combination lets CVS Health cover retail dispensing, insurance coverage, and pharmacy benefits management under one corporate roof, alongside a growing health-care delivery segment.

CVS Health is led by David Joyner, who serves as President and CEO and became Chair of the Board effective January 1, 2026. Brian Newman is Executive Vice President and Chief Financial Officer. The company reported revenue of about $400 billion and carried a market capitalization near $141 billion, making it one of the largest health-care companies in the United States by revenue.

Key People

David Joyner

Chair, President and CEO

Brian Newman

Executive Vice President and Chief Financial Officer

Steve Nelson

President, Aetna

Prem Shah

Group President

Interview process at CVS

(9,830 candidate responses)

Interview experience

6/10

Interview difficulty

Easy

Interview process length

About a day or two

Overall experience

PoorExcellent
EasyDifficult

How long the process takes

About a day or two37%
About a week27%
About a month28%
More than one month7%

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CVS Interview Questions & Answers

Q: Tell me about yourself, why you want to work here, and about your qualifications.

A: Keep it to a tight 60 to 90 seconds: a line on your background, one or two relevant strengths tied to pharmacy work, and a specific reason CVS interests you. Close by connecting your certification and experience to the role you're applying for.

Answer by AI
  • Structure it as present, past, then future: what you do now, the experience that got you here, and why this role is the next step.
  • Tie your certification and any dispensing or customer-facing experience directly to the daily tasks of a pharmacy technician.
  • Name a concrete reason for choosing CVS, such as its scale, patient-care focus, or growth paths, rather than a generic answer.

Q: Tell me a little bit about your experience with using computer systems like Rx30 or other pharmacy dispensing software.

A: Name the specific systems you've used and what you did in them, such as entering prescriptions, running insurance claims, or managing inventory. If you haven't used Rx30, say so honestly and point to how quickly you pick up new software.

Answer by AI
  • List the exact dispensing or point-of-sale systems you know and the tasks you handled in each.
  • Give a short example, like resolving a data-entry issue or processing a claim, to show real fluency.
  • If a named system is new to you, be direct and describe a time you learned a new tool fast.

Q: Let's say there's a customer whose insurance information is invalid or incorrect. How would you handle this?

A: Stay calm, verify the details on file, and correct obvious entry errors before escalating. Communicate clearly with the customer about next steps and involve the pharmacist when the claim still won't process.

Answer by AI
  • Double-check the entered information first, since many rejections come from a typo or an outdated card.
  • Explain the issue to the customer plainly and offer options, like contacting their insurer or paying out of pocket.
  • Know when to escalate to the pharmacist and follow CVS procedure rather than guessing.

Q: Tell me about a time when you had to handle an error or discrepancy in medication orders.

A: Use the STAR format: describe the situation and the discrepancy you spotted, the action you took to verify and correct it, and the outcome. Emphasize that you flagged it to the pharmacist and prioritized patient safety over speed.

Answer by AI
  • Frame the answer with STAR: Situation, Task, Action, Result.
  • Show that you caught the discrepancy through a careful check and escalated it correctly.
  • End on the result and what you changed afterward to prevent a repeat.

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CVS Salaries in United States (Updated 2026)

Pharmacy Technician

Site-wide hourly average

$18.51/hr

4,684 salaries Salaries submitted

Certified Pharmacy Technician

Site-wide hourly average

$19.64/hr

185 salaries Salaries submitted

Staff Pharmacist

Site-wide hourly average

$64.43/hr

1,363 salaries Salaries submitted

Retail Sales Associate

Site-wide hourly average

$16.25/hr

361 salaries Salaries submitted

Shift Manager

Site-wide hourly average

$17.18/hr

1,035 salaries Salaries submitted

Store Manager

Site-wide hourly average

$23.27/hr

186 salaries Salaries submitted

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Benefits

Medical, dental, and vision coverage for employees working 30+ hours per week
Free preventive care plus HSA company contributions on eligible plans
No-cost confidential mental health counseling (20 sessions per issue)
Virtual primary and acute care plus MinuteClinic wellness services
Gym discounts and online fitness classes
401(k) with dollar-for-dollar company match up to 5% after one year
Employee Stock Purchase Plan with 10% discount
CVS store discount of up to 30% on most items
Paid time off
Paid parental leave after one year of service
Backup care support for family caregiving
Tuition assistance for degree and non-degree programs

Latest News & Updates

July 17, 2026

CVS Pharmacy opens first pharmacy-focused store in Houston

CVS Health unveiled its first pharmacy-focused CVS Pharmacy at 8503A Gulf Freeway in south Houston, a roughly 3,000 square foot format with a full-service pharmacy and curated over-the-counter products. Nearly 20 of these locations are planned across select communities nationwide.

#CVSHealth #RetailPharmacy #Houston

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July 14, 2026

CVS Caremark reaches settlement with the FTC

CVS Caremark announced a settlement with the Federal Trade Commission resolving pending litigation and investigations, with provisions to simplify pricing, expand rebate pass-through, cap insulin at $25 a month for members, and move independent pharmacies to acquisition-based reimbursement.

#CVSCaremark #FTC #DrugPricing

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June 22, 2026

CVS Pharmacy expands GLP-1 support to cut costs and improve access

CVS Health broadened its GLP-1 program across more than 9,000 pharmacies and MinuteClinic, adding a $49 virtual weight-management visit and joining the CMS Medicare GLP-1 Bridge program that lets eligible beneficiaries get certain GLP-1 medications for $50 a month starting July 1, 2026.

#GLP1 #CVSPharmacy #MinuteClinic

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May 6, 2026

CVS Health reports strong Q1 2026 results and raises full-year guidance

CVS posted first-quarter revenue of $100.4 billion, up 6.2% year over year, and adjusted EPS of $2.57. The company raised full-year adjusted EPS guidance to $7.30 to $7.50, helped by a lower Aetna medical loss ratio of 84.6%.

#Earnings #Aetna #Guidance

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December 4, 2025

Aetna expands initiatives to simplify care for providers and patients

Aetna detailed steps to remove friction in healthcare, including bundling medical and pharmacy prior authorizations into single reviews, expanding the Aetna Clinical Collaboration program to cut 30-day readmissions, and adding conversational AI to the Aetna Health app.

#Aetna #PriorAuthorization #HealthAI

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CVS FAQ

CVS Health is headquartered in Woonsocket, Rhode Island, in the United States.