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Gap Careers

US specialty apparel retailer behind Old Navy, Gap, Banana Republic and Athleta

gapinc.com

About the company

Legal name

The Gap, Inc. (operates as Gap Inc.)

Board Chair

Mayo A. Shattuck III, Independent Board Chair

Founded

August 21, 1969 by Donald Fisher and Doris F. Fisher

Headquarters

Two Folsom Street, San Francisco, CA 94105, USA

Industry

Apparel retail, Consumer Discretionary

Employees

About 79,000

Market Cap

About $7.07 billion

Listed on

NYSE: GAP

The Gap, Inc. is a US specialty apparel retailer founded in 1969 by Donald and Doris Fisher and headquartered at Two Folsom Street in San Francisco. It trades on the New York Stock Exchange under the ticker GAP and runs four brands: Old Navy, Gap, Banana Republic and Athleta. The company sells through company-operated stores, franchise partners and its own digital channels, and it counted 3,569 stores in 2025.

For fiscal 2025, which ended January 31, 2026, Gap Inc. reported net sales of $15.4 billion, up 2% year over year, with comparable sales up 3% and an operating margin of 7.3%. Net income was $816 million and diluted earnings per share were $2.13. The company generated $1.3 billion in operating cash flow and $823 million in free cash flow, approved a new $1 billion share repurchase authorization and raised its dividend by about 6% for the first quarter of fiscal 2026. Market capitalization sat near $7.07 billion in July 2026.

Gap Inc. employs roughly 79,000 people across stores, headquarters offices, distribution centers and contact centers. Corporate hubs include San Francisco, New York and Coppell, Texas. In India, the group runs Gap IT Services India Private Limited, incorporated in March 2017 and based at the TSI Waverock SEZ in Hyderabad, which had 647 employees as of March 2024. That Hyderabad technology center supports engineering, data and platform work for the wider business.

Key People

Richard Dickson

President and Chief Executive Officer, Gap Inc.

Katrina O'Connell

Chief Financial Officer

Sven Gerjets

Chief Technology Officer

Amy Thompson

Chief People Officer

Interview process at Gap

(Based on 1,580 interview reports)

Interview experience

7/10 favorable

Interview difficulty

Easy, 2/10

Interview process length

About a day or two for most candidates

Overall experience

PoorExcellent
EasyDifficult

Interview process length

About a day or two53%
About a week30%
About a month14%
More than one month3%

Prep for your Gap interview with AI

Practice the questions candidates actually get asked and get instant feedback on your answers.

Gap Interview Questions & Answers

Q: Why do you want to work here?

A: Tie your answer to something specific about the brand and the store format, then connect it to what you're good at. Hiring managers here mostly want to hear that you understand it's a customer-facing floor job.

Answer by AI
  • Name one concrete thing that draws you to the brand, like the product range or the store you shop at.
  • Link it to a strength: you like helping people find the right fit, or you're comfortable on a busy floor.
  • Close with what you want to learn, such as visual merchandising or working toward a supervisor role.

Q: Have you ever worked retail?

A: Answer honestly and give the closest equivalent if the answer is no. Any job with customers, a register or a shift schedule counts as relevant experience.

Answer by AI
  • If yes, name the store, the length of time and one duty that maps to this role.
  • If no, point to hospitality, volunteering or any role where you dealt with people and deadlines.
  • Finish by saying you pick up POS systems and floor routines quickly.

Q: Name a time when you felt proud of what you did to help a customer.

A: Use a short situation, action, result structure with a real example from your own experience. Keep the focus on what you personally did rather than what the team did.

Answer by AI
  • Set the scene in one sentence: who the customer was and what they needed.
  • Describe the specific step you took that went past the minimum.
  • End with the outcome, like the customer coming back or leaving a compliment with your manager.

Q: Describe a time you provided excellent customer service.

A: Pick an example where you solved a problem, not just one where you were polite. Interviewers are checking whether you take ownership when something goes wrong.

Answer by AI
  • Start with the problem: a wrong size, a return issue or a long queue.
  • Explain the action you chose and why you chose it.
  • State the result and what you'd repeat next time.

Prep for your Gap interview with AI

Practice the questions candidates actually get asked and get instant feedback on your answers.

Gap Salaries in the United States (Updated 2026)

Staff Software Engineer

Reported average

$169,417/yr

11 salaries Salaries submitted

Senior Software Engineer

Reported average

$142,494/yr

10 salaries Salaries submitted

Software Engineer

Reported average

$123,377/yr

6 salaries Salaries submitted

Software Engineer (total comp)

Median total compensation

$168,284/yr

Senior Staff Software Engineer (total comp)

Median total compensation

$229,000/yr

Software Engineering Manager (total comp)

Median total compensation

$215,000/yr

Know your worth at Gap

Compare what people report earning across retail, distribution and corporate roles before you negotiate.

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Benefits

Medical, dental and vision plans for employees and family
12 free mental health sessions plus an Employee Assistance Program
Free digital fitness classes through Fit Studio with 30+ on-demand options
Company-subsidized life, disability and accident insurance
Fertility support tools and coverage for advanced fertility services
Bright Horizons child, elder and pet care provider network access
GapShare 401(k) with company match up to 4% of base pay
Employee Stock Purchase Plan to buy Gap Inc. stock at a discount
50% merchandise discount at Gap brands and 30% at outlets
Commuter benefits with pre-tax transit and parking deductions
Adoption cost reimbursement and dependent care FSA
Discounted pet insurance and long-term care coverage
15 days PTO for full-time employees below Director, plus 5 personal holidays
6 to 8 paid company holidays a year depending on role
Up to 12 weeks paid parental leave for birth, adoption or surrogacy
Short-term and long-term disability leave
Tuition reimbursement, tuition discounts and student loan refinancing
Digital financial coaching platform for personalized guidance
Five paid volunteer hours a month for full-time employees, plus donation matching
Legal services access for estate planning and other legal needs

Latest News & Updates

July 22, 2026

Gap Inc. expands cross-brand creator and social advocacy program to employees

Gap Inc. widened its cross-brand content creator and social advocacy program so employees can take part. The program spans Old Navy, Gap, Banana Republic and Athleta.

#Marketing #EmployeeAdvocacy #Retail

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June 22, 2026

Gap Inc. kicks off AI-led effort to modernize marketing

Gap Inc. announced an AI-driven program to rebuild its marketing operation around unified data and real-time personalization. Named partners include Google Cloud, Publicis Sapient and Zeta Global.

#AI #Marketing #GoogleCloud

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May 28, 2026

Gap Inc. reports first quarter fiscal 2026 results and raises full year EPS outlook

The company posted comparable sales growth and lifted its full year earnings per share outlook. It also returned cash to shareholders through buybacks and dividends.

#Earnings #NYSE #Retail

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May 19, 2026

Gap Inc. appoints Donald Kohler as Banana Republic President and CEO

Kohler joins as Global Brand President and CEO of Banana Republic effective July 2026, based in San Francisco. He arrives from PVH Corp., where he was CEO of PVH Americas, and previously spent more than a decade at Gap Inc. early in his career.

#Leadership #BananaRepublic #Appointment

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March 5, 2026

Gap Inc. reports fourth quarter and fiscal 2025 results with a fiscal 2026 outlook

Full year net sales reached $15.4 billion, up 2%, with comparable sales up 3%, net income of $816 million and diluted EPS of $2.13. The board approved a new $1 billion share repurchase authorization and raised the quarterly dividend by about 6%.

#Earnings #FY2025 #Dividend

View post

Gap FAQ

Gap Inc. is a US specialty apparel retailer that runs four brands: Old Navy, Gap, Banana Republic and Athleta. It sells through company-operated stores, franchise partners and its own digital channels, and it counted 3,569 stores in 2025.