July 20, 2026
Macy's, Inc. names Caitlin Howe vice president of investor relations
Caitlin Howe joined Macy's, Inc. as vice president of investor relations effective July 20.
#Leadership #InvestorRelations
View post
Macy's Careers
A US retailer serving customers through Macy's, Bloomingdale's and Bluemercury.
macysinc.comAbout the company
Legal name
Macy's, Inc.
Chairman and CEO
Tony Spring
Founded
1858
Headquarters
New York, New York, US
Industry
Retail
Employees
About 90,134
Revenue (FY2025)
US$21.8 billion
Listed on
NYSE: M
Macy's locations
408
Website
macysinc.comMacy's, Inc. is a US retail company headquartered in New York City. It operates the Macy's, Bloomingdale's and Bluemercury nameplates across stores and digital channels.
The business traces its history to the R.H. Macy & Co. dry goods store opened by Rowland H. Macy in New York in 1858. Federated Department Stores changed its corporate name to Macy's, Inc. in 2007, and the company acquired Bluemercury in 2015.
For fiscal 2025, Macy's, Inc. reported net sales of US$21.8 billion and annual comparable sales growth of 1.5%. The company reported about 90,134 full-time and part-time US employees as of January 31, 2026.
Key People
Tony Spring
Chairman and Chief Executive Officer
Thomas J. Edwards
Chief Operating Officer and Chief Financial Officer
Barbie Cameron
Chief Stores Officer
Nata Dvir
Chief Merchandising Officer, Macy's
Photos
Interview process at Macy's
(Based on 7,548 interviews)Interview experience
Favourable
Interview difficulty
Easy
Interview process length
About a week
Overall experience
PoorExcellent
EasyDifficult
Prep for your Macy's interview with AI
Practice real interview questions with Hyring's AI interviewer and get clear feedback before the real thing.
Macy's Interview Questions & Answers
Q: How I would handle upset customers. Tell me about a time where you had to help someone who began off in an Angry state of mind how did you help them.
A: Use a brief situation, action and result story that shows calm listening, clear options and a fair resolution.
Answer by AI
- Describe the customer's concern without blaming them.
- Explain how you listened, confirmed the issue and offered practical choices.
- Close with the outcome and what you learned about service recovery.
Q: Explain how you'd help a customer in need.
A: Start by asking what the customer is trying to find, then guide them to a useful option and confirm they have what they need.
Answer by AI
- Ask an open question and listen for budget, occasion and timing.
- Recommend a small number of relevant options instead of overwhelming them.
- Check satisfaction and offer help with the next step.
Q: People development; what does success look like to you.
A: Define success through clear expectations, regular coaching and measurable growth in both performance and readiness for more responsibility.
Answer by AI
- Set role-specific goals with each team member.
- Use frequent observation and feedback to reinforce good habits.
- Track business results, skill growth and internal progression.
Q: What are some examples of you working as a team during high stress situations?
A: Choose one busy situation and explain how you coordinated priorities, communicated clearly and helped the team complete the work.
Answer by AI
- State why the situation was time sensitive.
- Show how you divided work and kept teammates informed.
- Give a concrete result such as reduced wait time or completed orders.
Prep for your Macy's interview with AI
Practice real interview questions with Hyring's AI interviewer and get clear feedback before the real thing.
Macy's Salaries in the United States (Updated 2026)
Retail Sales Associate
Indeed average
$17.34 per hour
464 Salaries submitted
Seasonal Retail Sales Associate
Indeed average
$17.21 per hour
466 Salaries submitted
Operations Manager
Indeed average
$85,769 per year
22 Salaries submitted
Beauty Advisor
Indeed average
$19.02 per hour
93 Salaries submitted
Cosmetics Manager
Indeed average
$20.35 per hour
19 Salaries submitted
Sales Associate
Indeed average
$16.57 per hour
90 Salaries submitted
Know your worth at Macy's
Compare reported pay for common roles and see where your experience may fit.
Open roles
Manager, Starbucks - Quaker Bridge
Lawrenceville, New Jersey • Not specified
Manager, Operations Fri-Sun
Martinsburg, West Virginia • Not specified
Beauty Advisor - CHANEL Beaute, Kings Plaza - Part Time
Brooklyn, New York • Part time
Retail Commission Sales Associate - Fine Jewelry, Meridian - Part Time
Okemos, Michigan • Part time
Retail Sales Associate, Tucson Mall - Flex
Tucson, Arizona • Flex
Asset Protection Officer, North Star Mall - Part Time
San Antonio, Texas • Part time
Build a standout resume with AI
Turn your experience into a clear resume for retail, sales and operations roles.
Benefits
Medical plan options
Healthcare and wellbeing programs
Plans from multiple insurance carriers
401(k) matching
Colleague discount
Competitive compensation
Paid time off
Paid parental leave
Flexible hourly schedules
Hybrid options for many salaried roles
Knowledge and skills development
Career growth opportunities
Latest News & Updates
July 14, 2026
Macy's, Inc. appoints Alexandre Choueiri as CEO of Bluemercury
Alexandre Choueiri was appointed chief executive officer of the Bluemercury nameplate.
#Leadership #Bluemercury
View postJune 11, 2026
Macy's, Inc. to participate in Jefferies Consumer Conference
The company announced its participation in the Jefferies Consumer Conference.
#Investors #Conference
View postJune 10, 2026
Macy's brings the global soccer season to stores nationwide
Macy's introduced soccer merchandise, events and experiences tied to the summer's global tournament.
#Macys #Retail
View postJune 4, 2026
Macy's, Inc. to participate in Evercore Consumer and Retail Conference
The company announced its participation in the sixth annual Evercore Consumer and Retail Conference.
#Investors #Retail
View postMacy's FAQ
The listed company is Macy's, Inc.
