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Nordstrom Careers

A US fashion retailer operating Nordstrom stores, Nordstrom Rack and digital shopping services.

nordstrom.com

About the company

Legal name

Nordstrom, Inc.

Headquarters

Seattle, Washington, United States

Founded

1901

Industry

Fashion and department-store retail

Chief Executive Officer

Erik Nordstrom

President

Pete Nordstrom

Ownership

Private company since 2025

Employees

About 55,000 in 2025

FY2024 revenue

About $15 billion

Nordstrom, Inc. is a Seattle-based US fashion retailer founded in 1901 as a shoe store.

The company serves customers through Nordstrom full-line stores, Nordstrom Rack off-price stores and digital shopping services.

Nordstrom became a private company in 2025 after an acquisition by members of the Nordstrom family and El Puerto de Liverpool.

Key People

Erik Nordstrom

Chief Executive Officer

Pete Nordstrom

President

Brad Tilden

Chairman

Cathy Smith

Chief Financial Officer

Interview process at Nordstrom

(5,797 Indeed interview reports)

Interview experience

Favorable

Interview difficulty

Easy

Interview process length

About a week

Overall experience

PoorExcellent
EasyDifficult

Interview process length

About a day or two42%
About a week33%
About a month5%
More than one month3%

Prep for your Nordstrom interview with AI

Practise customer scenarios, selling examples and clear stories from your experience.

Nordstrom Interview Questions & Answers

Q: Tell me about yourself.

A: Give a concise overview of your customer-facing experience, strongest result and reason this role is the right next step.

Answer by AI
  • Keep it under two minutes.
  • Use one relevant result.
  • Connect your story to service.

Q: Why do you want to work at Nordstrom?

A: Connect a specific part of Nordstrom's service model to the work you enjoy and the skills you can contribute.

Answer by AI
  • Show company research.
  • Link motivation to the role.
  • Avoid generic brand praise.

Q: Describe a time you went above and beyond for a customer.

A: Use a clear situation, action and result that shows initiative while staying within policy.

Answer by AI
  • Set the customer context.
  • Explain your own action.
  • Quantify the result if possible.

Q: How would you handle an upset customer?

A: Explain how you would listen, acknowledge the concern, confirm the desired outcome and offer an appropriate solution or escalation.

Answer by AI
  • Stay calm.
  • Clarify the real issue.
  • Close the loop.

Prep for your Nordstrom interview with AI

Practise customer scenarios, selling examples and clear stories from your experience.

Nordstrom Salaries in the United States (Updated 2026)

Sales Associate

Indeed job-posting estimate

$8.10 to $28.95 per hour

37 postings Salaries submitted

Warehouse Associate

Indeed job-posting estimate

$10.40 to $31.30 per hour

7 postings Salaries submitted

Line Cook

Indeed job-posting estimate

$9.30 to $28.05 per hour

8 postings Salaries submitted

Line Cook and Prep Cook

Indeed job-posting estimate

$9.10 to $27.35 per hour

8 postings Salaries submitted

Department Manager, Seattle

Indeed job-posting estimate

$41,520 to $100,000 per year

10 postings Salaries submitted

Counter Manager

Indeed reported average

$22.89 per hour average

6 salaries Salaries submitted

Know your worth at Nordstrom

Compare the role, store, schedule and full reward package before deciding.

Build a standout resume with AI

Connect your service, sales or operational experience to the role's stated outcomes.

Benefits

Medical coverage
Dental coverage
Vision coverage
Employee assistance program
Virtual therapy
Short-term and long-term disability
401(k) plan with company match
Merchandise discount
Commuter spending account and transit subsidy
Paid time off and holidays
Paid parental and bonding leave
Charitable match and volunteer program

Latest News & Updates

July 17, 2026

Nordstrom Rack plans Ramsey, New Jersey store

Nordstrom announced a new Rack location in Ramsey planned for fall 2026.

#NordstromRack #Stores

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July 6, 2026

Nordstrom opens its 2026 Anniversary Sale season

The company announced the return of its Anniversary Sale during its 125th milestone year.

#AnniversarySale #Retail

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June 23, 2026

Nordstrom partners with FAO Schwarz

Nordstrom announced a partnership to expand the toy brand across its store network.

#Partnership #Merchandising

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May 26, 2026

Nordstrom Rack plans Huntsville store

The company announced a new Huntsville, Alabama Rack store planned for spring 2027.

#NordstromRack #Expansion

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May 6, 2026

Nordstrom Rack plans two California stores

Nordstrom announced future Rack stores in Marina del Rey and Torrance.

#California #Stores

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Nordstrom FAQ

Nordstrom, Inc. is a US fashion department-store and off-price retailer.