Progressive Careers

A United States insurer serving personal and commercial customers through direct and independent-agent channels.

progressive.com

About the company

Founded

1937

Headquarters

Mayfield Village, Ohio, United States

Employees (December 2025)

Approximately 70,000

Total revenue (2025)

$87.7 billion

Net premiums earned (2025)

$81.7 billion

Net premiums written (2025)

$83.2 billion

Personal Lines share of written premiums

87%

Commercial Lines share of written premiums

13%

Annualized employee retention (2025)

90%

Roles above entry level filled internally (2025)

81%

Progressive was founded in 1937 and is incorporated in Ohio. It provides personal and commercial property and casualty insurance in the United States.

Its Personal Lines business includes personal auto and special-lines products sold directly and through independent agents. Commercial Lines includes business auto, contractor, transportation and related insurance products.

At December 31, 2025 Progressive employed approximately 70,000 people. The company reported that 81% of positions above entry level were filled internally during 2025 and approximately 18,000 employees had at least ten years of service.

Key People

Tricia Griffith

Chief Executive Officer and President

Karen Bailo

Commercial Lines President

Steve Broz

Chief Information Officer

Bill Clawson

Chief Human Resources Officer

Interview process at Progressive

(Indeed candidate responses and 3,408 candidate-shared Glassdoor interviews)

Interview experience

7 out of 10

Interview difficulty

6 out of 10

Interview process length

About two weeks

Overall experience

PoorExcellent

EasyDifficult

Interview process length

About a day or two8%

About a week17%

About a month29%

More than one month18%

Prep for your Progressive interview with AI

Practise claims, customer, prioritization and change-management questions with structured feedback.

Progressive Interview Questions & Answers

Q: Describe how you overcame a challenging situation at work.

A: Choose a meaningful obstacle, explain your decisions and communication, and close with the result and lesson.

Answer by AI

Set the challenge clearly.
Focus on your actions.
State the outcome.

Q: Why is claims adjuster a good fit for you?

A: Connect evidence gathering, customer communication, judgment and documentation to examples from your experience.

Answer by AI

Show you understand the role.
Use relevant evidence.
Balance empathy and accuracy.

Q: Briefly describe your work history, including your reasons for leaving each position.

A: Give a concise, chronological account and frame each transition factually around learning, fit and the next responsibility.

Answer by AI

Keep the timeline clear.
Stay factual and constructive.
Connect the path to this role.

Q: Why are you interested in joining Progressive, and why is this role a good fit?

A: Link Progressive's insurance business and development opportunities to the customer, analysis and decision skills you can demonstrate.

Answer by AI

Use sourced company details.
Match skills to claims work.
Avoid generic praise.