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Southwest Airlines Careers

Connect travelers across a large North American network through airline operations and hospitality.

southwest.com

About the company

Took flight

1971

Headquarters

Dallas, Texas, United States

Industry

Airlines

Listed on

NYSE: LUV

Airports served

122

Countries served

12

Active employees (March 2026)

73,401

Customers carried (2025)

More than 134 million

Aircraft (December 2025)

803

Passenger revenue (2025)

$25.5 billion

Southwest Airlines is a Dallas-based passenger airline listed on the New York Stock Exchange under LUV. It began flying in 1971 and now operates a network spanning the United States and international destinations.

The airline carried more than 134 million customers in 2025. A June 2026 company release described a network of 122 airports across 12 countries, while its March 2026 filing reported 73,401 active full-time-equivalent employees.

At December 31, 2025, Southwest operated 803 Boeing 737 aircraft and reported $25.5 billion in passenger revenue for the year.

Key People

Bob Jordan

President, Chief Executive Officer and Vice Chairman

Tom Doxey

Executive Vice President and Chief Financial Officer

Tony Roach

Executive Vice President and Chief Commercial and Brand Officer

Lauren Woods

Executive Vice President and Chief Information Officer

Interview process at Southwest Airlines

(1,768 interview reports on Glassdoor, updated July 16, 2026)

Interview experience

77.8% positive

Interview difficulty

2.65/5

Interview process length

64 days on average

Overall experience

EasyDifficult

Prep for your Southwest Airlines interview with AI

Practice customer, safety and operations questions for your role.

Southwest Airlines Interview Questions & Answers

Q: Tell me about yourself.

A: Give a concise professional arc, highlight service and teamwork experience, and close with your interest in a safety-critical customer role.

Answer by AI
  • Keep a clear timeline.
  • Choose relevant examples.
  • Connect service with safety.

Q: Why do you want to be a flight attendant at Southwest?

A: Connect the daily duties to your strengths in safety, service, adaptability and teamwork, then explain why Southwest specifically fits.

Answer by AI
  • Show role understanding.
  • Name relevant strengths.
  • Be company specific.

Q: Tell me about a time you went above and beyond for a customer.

A: Use a specific service example, explain what the customer needed, the action you took within policy and the outcome.

Answer by AI
  • Set the situation.
  • Clarify personal action.
  • State the customer result.

Q: What draws you to Southwest Airlines?

A: Reference researched aspects of the route network, operating culture or customer proposition and connect them to your experience.

Answer by AI
  • Use current company research.
  • Make a personal connection.
  • Avoid generic airline claims.

Prep for your Southwest Airlines interview with AI

Practice customer, safety and operations questions for your role.

Southwest Airlines Salaries in the United States (Updated 2026)

Flight Attendant

Experience not specified

$48K to $85K per year

1,150 salaries Salaries submitted

Ramp Agent

Experience not specified

$38K to $51K per year

853 salaries Salaries submitted

Customer Service Representative

Experience not specified

$38K to $52K per year

321 salaries Salaries submitted

Customer Service Agent

Experience not specified

$35K to $51K per year

240 salaries Salaries submitted

Operations Agent

Experience not specified

$38K to $53K per year

186 salaries Salaries submitted

Senior Software Engineer

Experience not specified

$143K to $193K per year

184 salaries Salaries submitted

Know your worth at Southwest Airlines

Compare reported United States pay and explore roles that fit your experience.

Build a standout resume with AI

Tailor your experience to the Southwest Airlines role you want.

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) plan
Employee stock purchase plan
Profit-sharing program
Maternity and paternity leave
Vacation and paid time off
Sick leave
Flight privileges
Training and development

Latest News & Updates

June 8, 2026

Southwest begins interline partnership with Singapore Airlines

The arrangement expands connecting itinerary options between the carriers' networks.

#Partnership #Routes

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May 6, 2026

Southwest ranks first in JD Power economy satisfaction

The airline placed first among economy travelers for a fifth consecutive year in the 2026 study.

#Customer #Award

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April 27, 2026

Southwest unveils Independence One and America250 partnership

A special aircraft livery and employee grant program mark the United States' 250th anniversary.

#America250 #Community

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April 22, 2026

Southwest reports first-quarter 2026 results

The airline reported $227 million in net income, a 4.6% operating margin and $1.4 billion in operating cash flow.

#Results #Airlines

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February 11, 2026

Southwest plans Starlink WiFi rollout

The airline said the first equipped aircraft would enter service in summer 2026, with more than 300 planned by year end.

#Starlink #WiFi

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Southwest Airlines FAQ

Southwest operates scheduled passenger flights across a network of domestic and international airports.