T-Mobile Careers

US wireless and broadband provider operating T-Mobile, Metro by T-Mobile and Mint Mobile brands.

t-mobile.com

About the company

Legal name

T-Mobile US, Inc.

Incorporated

Delaware

Headquarters

Bellevue, Washington, United States

Industry

Wireless communications and broadband

Listed on

Nasdaq: TMUS

Controlling stockholder

Deutsche Telekom AG

Customers

142.4 million (Dec. 31, 2025)

Employees

About 75,000 (2025)

Service revenue (2025)

US$71.3 billion

Net income (2025)

US$11.0 billion

T-Mobile US, Inc. provides wireless communications and broadband services in the United States. Through its subsidiaries it operates the T-Mobile, Metro by T-Mobile and Mint Mobile brands and sells service plans, devices and accessories.

At December 31, 2025, T-Mobile served 142.4 million postpaid and prepaid customers and employed about 75,000 people. For 2025 it reported US$71.3 billion in service revenue, US$11.0 billion in net income, 7.8 million postpaid net customer additions and 2.0 million broadband net customer additions.

The company is headquartered in Bellevue, Washington and trades on Nasdaq under TMUS. Deutsche Telekom AG is its controlling stockholder, while T-Mobile US is managed by Chief Executive Officer Srini Gopalan and its US executive team.

Key People

Srini Gopalan

President and Chief Executive Officer

Peter Osvaldik

Executive Vice President and Chief Financial Officer

Jon Freier

President, Consumer Group and Chief Operating Officer

Dr. John Saw

President, Technology and Chief Technology Officer

Interview process at T-Mobile

(Based on 5,179 interviews)

Interview experience

Favorable

Interview difficulty

Medium

Interview process length

About a week

Overall experience

PoorExcellent

EasyDifficult

Interview process length

About a day or two36%

About a week46%

About a month11%

More than one month7%

Prep for your T-Mobile interview with AI

Practice customer, sales and technical questions with Hyring's AI interviewer and get clear feedback before the real conversation.

T-Mobile Interview Questions & Answers

Q: Why T-Mobile, and where did you find us?

A: Link a specific part of the customer or network mission to your retail strengths, then answer the sourcing question directly.

Answer by AI

Name a T-Mobile detail you researched.
Connect it to your sales or service experience.
State where you found the role without overexplaining.

Q: How do you upsell without making a customer feel pressured?

A: Start with discovery, recommend only a relevant add-on and explain its value in the customer's own terms.

Answer by AI

Ask about usage, pain points and budget first.
Present one suitable option and its tradeoff.
Respect a no and leave the customer with a clear choice.

Q: Would you rather lead the sales board and be disliked, or rank lower and be liked by your peers?

A: Reject the false choice respectfully: strong results and good teamwork should reinforce each other when sales practices are ethical.

Answer by AI

Say you aim for both results and trust.
Explain how you share tactics and support teammates.
Give an example where collaboration improved performance.

Q: How would you show empathy toward an upset customer?

A: Acknowledge the impact, confirm the issue in the customer's words and own the next action through resolution.

Answer by AI

Let the customer finish before proposing a fix.
Use a direct acknowledgement without a scripted tone.
Set a clear next step and follow through.

Prep for your T-Mobile interview with AI

Practice customer, sales and technical questions with Hyring's AI interviewer and get clear feedback before the real conversation.

T-Mobile Salaries in the United States (Updated 2026)

Retail Sales Associate

Indeed average

$19.12/hr (avg)

153 salaries Salaries submitted

Mobile Expert

Indeed average

$18.27/hr (avg)

74 salaries Salaries submitted

Sales Representative

Indeed average

$14.77/hr (avg)

58 job postings Salaries submitted

Account Executive

Indeed average

$85,227/yr (avg)

103 salaries Salaries submitted

Director

Indeed average

$186,463/yr (avg)

12 salaries Salaries submitted

Senior Manager

Indeed average

$151,132/yr (avg)

7 salaries Salaries submitted

Know your worth at T-Mobile

Compare current role benchmarks and find opportunities that fit your skills and experience.