Lloyds Banking Group Careers logo

Lloyds Banking Group Careers

A UK-based financial services group serving retail, commercial, insurance and investment customers.

lloydsbankinggroup.com

About the company

Legal name

Lloyds Banking Group plc

Based in

United Kingdom

Industry

Financial services

Listed on

London Stock Exchange: LLOY

Group Chief Executive

Charlie Nunn

Employees (2025)

60,061 full-time equivalent

Total assets (2025)

£944.072 billion

Profit before tax (2025)

£6.661 billion

Customers

More than 28 million

Lloyds Banking Group plc is a UK-based financial services group. Its businesses serve personal and commercial customers through banking, insurance, pensions and investment products.

The group reports through three divisions: Retail; Insurance, Pensions and Investments; and Commercial Banking. Lloyds Bank is one customer-facing brand within the wider group, alongside brands including Bank of Scotland and Scottish Widows.

For 2025, the group reported £944.072 billion in total assets, £6.661 billion in profit before tax and 60,061 full-time equivalent employees. Its careers site says the group serves more than 28 million customers.

Key People

Charlie Nunn

Executive Director and Group Chief Executive

William Chalmers

Executive Director and Chief Financial Officer

Sharon Doherty

Chief People and Places Officer

Ron van Kemenade

Group Chief Operating Officer

Interview process at Lloyds Banking Group

(Based on 1,996 interview reports)

Interview experience

6 out of 10

Interview difficulty

5 out of 10, medium

Interview process length

Most often about a week

Overall experience

PoorExcellent
EasyDifficult

About a day or two18%
About a week29%
About a month40%
More than one month14%

Prep for your Lloyds Banking Group interview with AI

Practise clear examples of customer focus, ownership and sound judgment.

Lloyds Banking Group Interview Questions & Answers

Q: How would I interact with customers - strangers,

A: Explain how you would greet the customer, understand the request and keep the interaction calm and secure.

Answer by AI
  • Start with a respectful welcome.
  • Ask clear questions and listen.
  • Close by confirming the next step.

Q: What examples can you give of good customer service ?

A: Choose a specific example where you understood a need, took action and confirmed the customer received a useful result.

Answer by AI
  • Set out the customer's need.
  • Describe your own action.
  • State the result and lesson.

Q: How did you take ownership of your work

A: Use one example where you defined the next steps, raised risks early and stayed accountable for the result.

Answer by AI
  • Clarify your responsibility.
  • Explain decisions and follow-through.
  • Quantify or verify the outcome.

Q: Comfortable working in hybrid setting?

A: Answer directly, then explain how you communicate, document decisions and coordinate work across locations.

Answer by AI
  • State your availability.
  • Describe your working rhythm.
  • Give a collaboration example.

Prep for your Lloyds Banking Group interview with AI

Practise clear examples of customer focus, ownership and sound judgment.

Lloyds Banking Group Salaries in the United Kingdom (Updated 2026)

Software Engineer

Indeed estimated range

£14,000 to £110,000 per year

48 Salaries submitted

Data Analyst

Indeed estimated range

£8,700 to £90,000 per year

22 Salaries submitted

Head of Finance

Indeed average

£124,356 per year

25 Salaries submitted

Banking Advisor

Indeed average

£21,964 per year

80 Salaries submitted

Know your worth at Lloyds Banking Group

Compare reported pay, role scope and location before you decide.

Build a standout resume with AI

Connect your banking, data and customer outcomes to the role requirements.

Benefits

Performance-related share award
Hybrid working with at least 40% of time in the office for most office-based colleagues
22 to 30 days of annual leave plus bank holidays
52 weeks of family leave with six months fully paid for eligible primary carers
Six weeks of fully paid leave for eligible partners
Employer pension contribution of 9% when the colleague contributes 3%
Employer pension contribution up to 15% when the colleague contributes 6%
Sharematch contributions up to £45 per month
Discounted financial products
Company-funded medical cover

Latest News & Updates

July 17, 2026

Lloyds Banking Group recognised as Euromoney's UK Best Bank for 2026

The group announced that Euromoney named it the UK's best bank for 2026.

#Banking #Recognition

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July 1, 2026

Halifax to rebrand as Lloyds

The group announced plans to bring the Halifax brand under Lloyds.

#Lloyds #Halifax

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June 17, 2026

Financial institutions back AI for growth

Lloyds published findings on how financial institutions view AI and growth.

#AI #FinancialServices

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June 9, 2026

Lloyds and Stripe announce collaboration

Lloyds announced a collaboration with Stripe focused on business payments.

#Payments #Partnership

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June 8, 2026

Lloyds Banking Group deploys agentic AI to strengthen real-time fraud defences

The group announced an agentic AI deployment for real-time fraud protection.

#FraudPrevention #AI

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Lloyds Banking Group FAQ

No. Lloyds Bank is one brand within Lloyds Banking Group.