May 15, 2026
Ninja Van Singapore apologizes for delivery delays
The company attributed recent service delays to an unexpected rise in parcel volume and responded to customer concerns reported in Singapore.
#Singapore #Operations
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Ninja Van Careers
A tech-enabled logistics company connecting businesses and customers across Southeast Asia.
ninjavan.coAbout the company
Founded
2014Founders
Lai Chang Wen, Tan Boxian and Shaun Chong
Headquarters
Queenstown, Singapore
Industry
Technology-enabled logistics
Core markets
6 Southeast Asian markets
Regional coverage
100% across its six markets
Shippers served
Nearly 2 million
Parcels delivered
2 million dailyPeople and delivery personnel
More than 66,000
Customers reached
More than 120 million
Ninja Van is a technology-enabled logistics company founded in Singapore in 2014 by Lai Chang Wen, Tan Boxian and Shaun Chong.
The group operates in Singapore, Malaysia, Indonesia, Vietnam, the Philippines and Thailand, providing parcel, fulfilment, freight, B2B and cold-chain services.
Ninja Van says its regional network serves nearly 2 million shippers, delivers 2 million parcels daily and is supported by more than 66,000 staff and delivery personnel.
Interview process at Ninja Van
(174 Glassdoor interview reports)Interview experience
Mixed
Interview difficulty
Average
Interview process length
Varies by role and round count
Prep for your Ninja Van interview with AI
Practise logistics cases, technical fundamentals and clear evidence from your previous work.
Ninja Van Interview Questions & Answers
Q: What does CES stand for and what does it mean to you?
A: Define Customer Effort Score, explain how it measures the ease of completing an interaction and show how you would pair it with operational data.
Answer by AI
- Define the metric clearly.
- Explain how it is collected.
- Connect it to an improvement decision.
Q: Why do you want to apply?
A: Connect one part of Ninja Van's logistics or technology work to a skill you can contribute and a concrete learning goal.
Answer by AI
- Use a company-specific detail.
- Show role fit.
- State a realistic learning goal.
Q: Why Ninja Van and what are your strengths?
A: Choose two strengths supported by examples, then show how they fit a fast-moving logistics environment and the internship's work.
Answer by AI
- Use evidence for each strength.
- Tie both to the role.
- Avoid listing generic traits.
Q: What is a hash table?
A: Explain key-value storage, hashing, average constant-time lookup and how collisions are handled through chaining or open addressing.
Answer by AI
- Describe the hash function.
- Discuss collision handling.
- Mention worst-case behavior.
Prep for your Ninja Van interview with AI
Practise logistics cases, technical fundamentals and clear evidence from your previous work.
Ninja Van Salaries in Singapore (Updated 2026)
Software Engineer
Employee-submitted annual range
S$60K to S$89K per year
46 Salaries submitted
Associate
Employee-submitted annual range
S$36K to S$47K per year
32 Salaries submitted
Senior Associate
Employee-submitted annual range
S$52K to S$68K per year
26 Salaries submitted
Intern
Employee-submitted annual range
S$12K per year
21 Salaries submitted
Manager
Employee-submitted annual range
S$58K to S$96K per year
14 Salaries submitted
Senior Software Engineer
Employee-submitted annual range
S$84K to S$115K per year
13 Salaries submitted
Know your worth at Ninja Van
Compare the role, seniority and full Singapore reward package before deciding.
Open roles
Station Operations Manager, Cold Chain
Singapore • Permanent, full-time, on-site
Senior Sales Associate
Singapore • Permanent, full-time, hybrid
Account Management Associate
Singapore • Permanent, full-time, on-site
Class 3 Delivery Staff Driver
Singapore • Permanent, full-time, on-site
Delivery Driver, Part-time or Flexi
Singapore • Temporary, part-time
Driver and Fleet Supervisor
Singapore • Permanent, full-time, on-site
Build a standout resume with AI
Show how your commercial, logistics or operational experience maps to the role.
Benefits
Child care leave
Compassionate leave
Annual leave
Sick leave
Medical leave
CPF contributions
Medical insurance
Mental health support
Flexible work arrangements
Team building
Driver safety and onboarding training
Latest News & Updates
January 15, 2026
Ninja Van deploys AC2 Wave WMS for warehouse operations
A trade release reported the deployment of AC2 Wave warehouse management software to support warehouse performance and growing volumes.
#Warehousing #Technology
View postAugust 12, 2025
Ninja Van restructures its Singapore workforce
Ninja Van said it reduced about 12% of Singapore roles while directing resources toward B2B restocking and cold-chain logistics.
#Workforce #Strategy
View postFebruary 26, 2025
Ninja Van opens 41 new international delivery lanes
Ninja Van Singapore announced 41 additional destinations beyond its existing Southeast Asia lanes for local brands expanding overseas.
#CrossBorder #Expansion
View postJuly 1, 2024
Ninja Van reduces Singapore workforce by 5%
The company said the change followed a review of roles as it expanded into B2B restocking and cold-chain logistics.
#Singapore #Restructuring
View postNinja Van FAQ
Ninja Van is a technology-enabled logistics company founded in Singapore.
