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Norfolk Southern Careers

A US freight railroad connecting major population, manufacturing and port markets across 22 states.

norfolksouthern.com

About the company

Headquarters

Atlanta, Georgia, United States

Railroad heritage

Since 1827

Industry

Freight rail transportation

President and CEO

Mark R. George

Listed on

NYSE: NSC

Revenue (FY2025)

$12.18 billion

Employees

19,300 at year-end 2025

Network

22 US states

Track operated

35,000 miles

Norfolk Southern Corporation is an Atlanta-based freight railroad listed on the New York Stock Exchange under the ticker NSC.

Its 22-state network connects major population and manufacturing centers with ports across the Atlantic, Gulf Coast and Great Lakes.

Norfolk Southern reported $12.18 billion in railway operating revenue for 2025 and employed 19,300 people at year end.

Key People

Mark R. George

President and Chief Executive Officer

Brian Barr

Chief Operating Officer

Jason Zampi

Executive Vice President, Chief Financial Officer and Treasurer

Claude E. Elkins

Executive Vice President and Chief Commercial Officer

Interview process at Norfolk Southern

(948 Indeed interview reports)

Interview experience

Average

Interview difficulty

Medium

Interview process length

About a month

Overall experience

PoorExcellent
EasyDifficult

Interview process length

About a day or two14%
About a week12%
About a month23%
More than one month37%

Prep for your Norfolk Southern interview with AI

Practise safety, teamwork and operational examples with clear evidence.

Norfolk Southern Interview Questions & Answers

Q: Do you have Microsoft Excel experience?

A: Name the functions, models or reports you have built and explain the business decision they supported.

Answer by AI
  • Be specific about proficiency.
  • Use a real workbook example.
  • Mention accuracy checks.

Q: Why do you want to work for Norfolk Southern?

A: Connect the railroad's freight mission and the role's responsibilities to your skills and long-term interests.

Answer by AI
  • Show railroad research.
  • Link to the exact role.
  • Keep the motivation practical.

Q: How do you build relationships with reporters?

A: Explain how you learn a reporter's beat, respond accurately, set expectations and preserve trust when information is limited.

Answer by AI
  • Lead with credibility.
  • Use an example.
  • Address deadlines.

Q: How would you develop an external media strategy during a crisis?

A: Start with verified facts, stakeholder priorities, approval paths, update cadence and a method for correcting misinformation.

Answer by AI
  • Put safety and accuracy first.
  • Define audiences.
  • Plan updates and monitoring.

Prep for your Norfolk Southern interview with AI

Practise safety, teamwork and operational examples with clear evidence.

Norfolk Southern Salaries in the United States (Updated 2026)

Conductor

Indeed job-posting estimate

$31,000 to $146,000 per year

6 postings Salaries submitted

Dispatcher

Indeed job-posting estimate

$49,000 to $154,000 per year

11 postings Salaries submitted

Electrician

Indeed job-posting estimate

$9.90 to $80.15 per hour

15 postings Salaries submitted

Diesel Mechanic

Indeed reported average

$39.58 per hour average

8 salaries Salaries submitted

Engineer

Indeed reported average

$74,514 per year average

Senior Engineer

Indeed reported average

$98,888 per year average

Know your worth at Norfolk Southern

Compare craft agreements, schedules, location and the full reward package.

Build a standout resume with AI

Connect your safety, reliability and operational experience to the role.

Benefits

Medical plan options
Dental plan options
Vision plan options
Flexible spending accounts
Life insurance
Eight free therapy sessions
401(k) retirement plan
Railroad Retirement Board benefits
Credit union financial programs
Training and career progression
Fitness center discount program
Adoption and surrogacy assistance

Latest News & Updates

July 23, 2026

Norfolk Southern reports record quarterly revenue

Second-quarter revenue reached $3.5 billion, with railway operating income of $1.1 billion.

#Earnings #Rail

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July 21, 2026

Norfolk Southern declares quarterly dividend

The board declared a $1.35 per-share quarterly dividend payable in August.

#Dividend #Investors

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July 13, 2026

Norfolk Southern names intermodal operations vice president

The company appointed Will DeShazor as Vice President, Intermodal and Automotive Operations.

#Leadership #Intermodal

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July 7, 2026

Railroads submit first STB supplemental responses

Union Pacific and Norfolk Southern submitted the first portion of responses requested for the proposed merger review.

#Merger #Regulation

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June 1, 2026

Norfolk Southern appoints Brian Barr as COO

Brian Barr became Chief Operating Officer with responsibility for railway operations.

#Leadership #Operations

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Norfolk Southern FAQ

Norfolk Southern Corporation is a US freight railroad.