Help connect UK homes and businesses through a nationwide letters, parcels, and delivery network.
royalmail.comLegal name
Royal Mail Group LimitedOrigins
1516
Headquarters
London, United Kingdom
Industry
Postal services and parcel delivery
Employees
More than 130,000
UK delivery addresses
32 million
Revenue (FY2026)
£8.443 billionAdjusted operating profit (FY2026)
£5 million
Parcels delivered (FY2026)
1.44 billion
Parent company
International Distribution Services
Royal Mail Group Limited is the United Kingdom's designated universal postal service provider, delivering letters and parcels through the Royal Mail and Parcelforce Worldwide businesses. Its origins date to 1516, and the modern company is headquartered in London. Royal Mail says its network serves 32 million UK addresses and its careers site lists more than 130,000 employees.
International Distribution Services owns Royal Mail and international parcel company GLS. EP Group acquired control of International Distribution Services in 2025. Royal Mail remains a UK-based business and continues to operate the national letters and parcels network, including roughly 1,200 delivery offices and a growing collection of parcel shops, lockers, and parcel postboxes.
For the year ended March 29, 2026, Royal Mail reported £8.443 billion in revenue, £5 million in adjusted operating profit, and 1.44 billion parcels. Alistair Cochrane is Chief Executive Officer of Royal Mail. Daniel Křetínský chairs both International Distribution Services and Royal Mail, Martin Seidenberg is the group Chief Executive Officer, and Paul Ablin is group and Royal Mail Chief Financial Officer.
Chief Executive Officer, Royal Mail
Chair, International Distribution Services and Royal Mail
Group Chief Executive Officer
Group and Royal Mail Chief Financial Officer
Interview experience
Average (6/10)
Interview difficulty
Easy (3/10)
Interview process length
About two weeks
Practice real candidate-reported questions for delivery and operations roles.
Q: Why Royal Mail, and why this job?
A: Connect Royal Mail's public service and national scale to the practical work you enjoy, then explain how your reliability and customer focus fit the role.
Q: Can you give an example of your physical fitness or endurance?
A: Use a recent, truthful example involving sustained walking, lifting, sport, or physical work and explain how you manage pace, hydration, and safe movement.
Q: How would you provide a positive customer experience in bad weather or under a heavy workload?
A: Explain how you protect service quality through preparation, clear communication, careful handling, and calm prioritization even when conditions are difficult.
Q: Are you comfortable walking up to 12 miles a day?
A: Answer honestly and support your response with evidence of current fitness or a realistic preparation routine.
Practice real candidate-reported questions for delivery and operations roles.
Indeed estimate
£12.62/hr
148 salaries Salaries submitted
Indeed estimate
£29,126/yr
7 salaries Salaries submitted
Indeed estimate
£16.84/hr
13 salaries Salaries submitted
Indeed estimate
£49,190/yr
10 salaries Salaries submitted
Indeed estimate
£29,475/yr
26 salaries Salaries submitted
Indeed estimate
£19,736/yr
45 salaries Salaries submitted
Review reported UK pay before applying or negotiating.
Glasgow, United Kingdom • Part time, permanent
Carlisle, United Kingdom • Full time, permanent
Andover, United Kingdom • Part time, permanent
Lingfield, United Kingdom • Part time, permanent
Edinburgh, United Kingdom • Full time, permanent
Bristol, United Kingdom • Full time, fixed term
Tailor your resume to Royal Mail roles before submitting your application.
June 23, 2026
Royal Mail revenue rises to £8.4 billion
International Distribution Services reported 2.6% Royal Mail revenue growth, £5 million in adjusted operating profit, and 1.44 billion parcels for the year ended March 29, 2026.
#earnings #FY2026 #delivery
View postMay 29, 2026
Royal Mail publishes service-quality progress
The company released its service results for the year to March 2026 and reported progress against its improvement plan targets.
#service #quality #operations
View postMay 14, 2026
Royal Mail celebrates UK castles on stamps
A new stamp issue features eight castles across all four UK nations plus four Royal castles illustrated by Rob Ball.
#stamps #heritage #UK
View postMay 6, 2026
Royal Mail and Vinted extend parcel partnership
The companies signed a new two-year agreement under which Royal Mail expects to handle more Vinted parcels.
#partnership #parcels #ecommerce
View postApril 29, 2026
Royal Mail launches larger parcel postboxes
The company introduced a postbox format designed to accept medium-sized parcels as part of its parcel drop-off expansion.
#parcels #postboxes #customers
View postRoyal Mail is the UK's universal postal service provider and delivers letters and parcels through Royal Mail and Parcelforce Worldwide.
