Starbucks Careers

A global coffee retailer connecting customers through company-operated and licensed coffeehouses.

starbucks.com

About the company

Legal name

Starbucks Corporation

Founded

1971

Headquarters

Seattle, Washington, United States

Industry

Specialty coffee and retail

Listed on

Nasdaq: SBUX

Employees (FY2025)

Approximately 381,000

Stores (FY2025)

40,990

Revenue (FY2025)

$37.18 billion

Company-operated stores

21,514

Licensed stores

19,476

Starbucks Corporation is a Seattle-based specialty coffee company that began with one store at Pike Place Market in 1971. It sells coffee, tea, food and branded products through company-operated stores, licensed locations and consumer-product channels.

At the end of fiscal 2025 Starbucks had 40,990 stores, split between 21,514 company-operated stores and 19,476 licensed stores. Its two largest markets were the United States and China.

Starbucks reported fiscal 2025 net revenue of $37.18 billion and approximately 381,000 employees worldwide. This page uses global corporate facts and interview data, while the current roles, benefits and pay sections are specific to India.

Key People

Brian Niccol

Chairman and Chief Executive Officer

Mike Grams

Chief Operating Officer

Tressie Lieberman

Global Chief Brand Officer

Brady Brewer

Chief Executive Officer, Starbucks International

Photos

Interview process at Starbucks

(Based on more than 20,000 global candidate responses)

Interview experience

7 out of 10

Interview difficulty

3 out of 10

Interview process length

About a day or two

Overall experience

PoorExcellent

EasyDifficult

How long the process takes

About a day or two44%

About a week46%

About a month6%

More than one month3%

Prep for your Starbucks interview with AI

Practise customer service, store operations and leadership questions with clear feedback.

Starbucks Interview Questions & Answers

Q: Tell me about yourself.

A: Give a short summary of your customer-facing experience, the strengths you bring to a busy team and why this role fits your next step.

Answer by AI

Keep the opening under a minute.
Connect past work to service and teamwork.
Close with a clear reason for applying.

Q: Why do you want to be a barista?

A: Connect your interest in coffee and service to a specific example of enjoying fast-paced, people-focused work.

Answer by AI

Name what attracts you to the daily work.
Show that you understand pace and consistency.
Link your motivation to the customer experience.

Q: How would you sell store merchandise?

A: Start by learning the customer's need, recommend one relevant item and explain its value without pressuring the customer.

Answer by AI

Ask a simple discovery question.
Match one product to the answer.
Keep the recommendation helpful and concise.

Q: How would you react to a rude customer?

A: Stay calm, listen for the underlying issue, acknowledge the concern and offer the next action within store policy.

Answer by AI

Do not mirror the customer's tone.
Confirm what outcome they want.
Escalate when authority or safety requires it.