Q: Can I filter by qualification status?

Yes. Use the Qualified Status filter. Choose Qualified or Not Qualified. The candidate list updates instantly. This is helpful when you’ve set a CEFR cutoff

Q: Can I search for a specific candidate?

Yes. Go to All Responses . Use the Search Profile bar. Type the candidate’s name. The list will filter automatically.

Question 1

Can I share the candidate report with hiring managers?

Accepted Answer

Yes. Inside the report, click the Share option. You can send the report link internally for collaborative decision-making.

Question 2

What are filler words in the report?

Accepted Answer

Filler words include words like “um”, “uh”, “like”, and repeated pauses. The report shows: Percentage of parasitic words ​ Frequency usage Lower filler word usa

Question 3

What does Mother Tongue Influence (MTI) mean?

Accepted Answer

Mother Tongue Influence measures how much the candidate’s native language affects their English speech. A lower percentage indicates minimal influence. A higher

Question 4

What does the English Level score mean?

Accepted Answer

The English Level shows the candidate’s CEFR classification (A1 to C2). You will see: Overall score (e.g., 73/100) ​ Level label (e.g., Upper-Intermediate – B2)

Question 5

Can I filter by qualification status?

Accepted Answer

Yes. Use the Qualified Status filter. ​ Choose Qualified or Not Qualified. ​ The candidate list updates instantly. This is helpful when you’ve set a CEFR cutoff

Question 6

Can I filter candidates by English level?

Accepted Answer

Yes, you can filter candidates based on their CEFR level. Steps: In the responses page, click the English Level dropdown. ​ Select the desired level (A1–C2). ​

Question 7

Can I search for a specific candidate?

Accepted Answer

Yes. Go to All Responses . ​ Use the Search Profile bar. ​ Type the candidate’s name. The list will filter automatically.

Question 8

Can I try the EPT interview myself?

Accepted Answer

Yes, you can test the interview flow before sharing it. Steps: Open your job post. ​ Click Try this interview yourself . ​ Click Try Now . This allows you to ex

Question 9

What do the candidate status tabs mean? (Attended, Pending, Starters, etc.)

Accepted Answer

On the job dashboard, you will see different status tabs: Attended – Candidates who completed the test. ​ Invited & Pending – Candidates invited but not yet

Question 10

Can I copy and share the EPT link manually?

Accepted Answer

Yes, you can share the link outside the platform. Steps: Open the job post. ​ Click Copy Link . ​ Share it via email, WhatsApp, LinkedIn, or job portals. If the

Question 11

How do I invite candidates to take the EPT?

Accepted Answer

You can invite candidates directly from the job post page. Steps: Open your Job Post (e.g., Social Media Marketer). ​ Click Invite Candidate (top right). ​ Ente

Question 12

Can I lock the interview link?

Accepted Answer

Yes, you can restrict access to invited candidates only. Steps: Go to Lock Interview Link . ​ Enable the toggle. Only candidates you invite will be able to acce

Question 13

Can I allow candidates to retake the EPT?

Accepted Answer

Yes, retake permissions can be enabled. Steps: Go to Retake Settings . ​ Toggle Full Interview Retake Request ON. ​ Optionally enable Schedule Later if needed.

Question 14

Can I adjust scoring weightage for evaluation criteria?

Accepted Answer

Yes, you can customize how communication is evaluated. Steps: Go to Evaluation Criteria Weighting . ​ Adjust sliders for: ​ Fluency ​ Vocabulary ​ MTI ​ Grammar

Question 15

Can I set a minimum CEFR qualification level?

Accepted Answer

Yes, you can define the minimum English proficiency level required to qualify. Steps: Go to Qualification Criteria . ​ Under Set Level , choose from A1 to C2. ​

Question 16

Can I change the interview duration?

Accepted Answer

Yes, you can choose how long the EPT session lasts. Steps: Go to Interview Configuration . ​ Locate Interview Duration . ​ Select 4 mins, 10 mins, or 15 mins. T

Question 17

Can I add a custom topic in EPT?

Accepted Answer

Yes, you can add your own topic beyond the default options. Steps: Click + Add Custom Topic . ​ Enter the topic name. ​ Save your selection. The AI will include

Question 18

Can I choose what topics are asked in EPT?

Accepted Answer

Yes, you can control the conversation topics used during the assessment. Steps: Go to the Interview Context section. ​ Under Select Topics (Max. 5) , toggle on

Question 19

Can I add custom skills in the Job Details section for EPT?

Accepted Answer

Yes, you can manually add skills relevant to the role. Steps: Scroll to Skills Required . ​ Type the skill name. ​ Press Enter to add it as a tag. ​ Repeat for

Question 20

Can I manually enter a Job Description prompt instead of uploading a file in EPT?

Accepted Answer

Yes, you can enter a simple prompt instead of uploading a file. This is useful when you don’t have a formal JD document ready. Steps: Select Enter Job Descripti

Question 21

Can I upload a Job Description (JD) file for EPT?

Accepted Answer

Yes, you can upload a JD file to automatically generate job details. This feature is useful when you already have a finalized job description document. Steps: C

Question 22

Can I select an existing job post while creating EPT?

Accepted Answer

Yes, you can reuse an existing job post to save time during setup. Instead of entering job details manually, you can select a previously created job and auto-fi

Question 23

Will background noise affect my score?

Accepted Answer

Yes, excessive background noise may impact audio clarity. Since the AI evaluates pronunciation and clarity, unclear audio may affect scoring. Always choose a qu

Question 24

What if I feel nervous during the EPT?

Accepted Answer

It’s completely normal to feel nervous. The AI evaluates your overall communication performance, not minor slips or small mistakes. Take a deep breath, speak na

Question 25

What happens if the interview link expires?

Accepted Answer

If the interview link has expired, you will not be able to start the test. This usually happens if the employer has set an expiry date or response limit. You wi

Question 26

Can I choose the time when I want to take the EPT?

Accepted Answer

It depends on how the employer has configured the interview. If the interview is set to Flexible , you can take it anytime using the link. If it is set to Sched

Question 27

What happens if my internet disconnects?

Accepted Answer

If your connection drops, try reconnecting immediately. If the session cannot resume, contact the employer for further instructions. Retake approval depends on

Question 28

Is there a pass or fail result in EPT?

Accepted Answer

There is no traditional pass or fail. You will be assigned a CEFR level based on your communication performance. The employer decides the required level for qua

Question 29

Are grammar mistakes heavily penalized?

Accepted Answer

Minor grammar mistakes are normal and acceptable. However, repeated errors that affect clarity may impact your score. Focus on speaking clearly rather than perf

Question 30

Will my accent affect my score in the EPT?

Accepted Answer

Accent alone will not reduce your score. However, accent-related patterns are evaluated under MTI (Mother Tongue Influence) . This checks how much your native l

Question 31

Will switching tabs affect my EPT?

Accepted Answer

Switching tabs may disrupt the session. In some cases, suspicious activity may be flagged depending on employer settings. To avoid issues, stay on the test scre

Question 32

Is camera mandatory during the EPT?

Accepted Answer

Camera requirements depend on the employer’s configuration. If video is enabled, you must allow camera access to proceed. If it is audio-only, camera access may

Question 33

Can I use notes during the EPT?

Accepted Answer

No. The test is designed to measure your natural communication skills. Reading directly from notes may reduce spontaneity and affect evaluation quality. You sho

Question 34

Is my test auto-saved if I exit midway?

Accepted Answer

Partial responses may be stored depending on how much of the test was completed. However, incomplete sessions are usually not considered valid. It is strongly r

Question 35

Can I end the EPT in the middle?

Accepted Answer

Yes, you can close the session at any time. However, incomplete attempts may not be evaluated fully. You may need employer approval for another attempt.

Question 36

Can I pause the EPT once it starts?

Accepted Answer

No, the EPT cannot be paused once started. You are expected to complete the session in one sitting. If you exit midway, your attempt may be marked incomplete.

Question 37

Do I need to click “Submit” after every response in EPT

Accepted Answer

No. EPT responses are recorded automatically once you finish speaking for each question. You do not need to manually submit after every answer. However, make su

Question 38

Can I retake the English Proficiency Test (EPT)?

Accepted Answer

Only if the employer has enabled retakes. If retakes are allowed, you’ll see a “Retake” option in your test portal or receive a new invitation link. If retakes

Question 39

What is the English Proficiency Test (EPT)?

Accepted Answer

The English Proficiency Test (EPT) is an AI-powered assessment designed to evaluate your workplace communication skills. It assesses your: Grammar Pronunciation