A US-listed global customer experience and business-services company with a very large India delivery workforce.
concentrix.comLegal name
Concentrix Corporation
Founded
1983 (spun off December 2020)
Headquarters
Newark, California, USA
Industry
Customer experience and business process outsourcing
Employees
~450,000 worldwide
Revenue (FY24)
$9,618.9 millionMarket Cap
~$1.45 billion
Listed on
NASDAQ: CNXCCEO
Chris Caldwell (President & CEO)
CFO
Andre Valentine
Concentrix Corporation is a US-listed customer experience (CX) and business-services company headquartered in Newark, California, and traded on the Nasdaq under the ticker CNXC. The business traces back to 1983 and became a standalone public company in December 2020 after spinning off from SYNNEX (now TD SYNNEX). It designs and operates integrated customer experience solutions for more than 2,000 clients across technology, retail, financial services, healthcare, and other sectors.
For fiscal year 2024, ended November 30, 2024, Concentrix reported revenue of $9,618.9 million, up about 35 percent year over year, driven largely by its acquisition of Webhelp. The company employs roughly 450,000 people worldwide and serves clients across 70-plus markets. Its market capitalization stood near $1.45 billion in mid-2026 following a steep decline in the share price.
India is a major operating base for Concentrix, with delivery centers across Bangalore, Chennai, Gurgaon, Hyderabad, Mumbai, New Delhi, Noida, Pune, and several other cities. The company is led by President and CEO Chris Caldwell, with Andre Valentine as Chief Financial Officer and Kathryn V. Marinello serving as the independent Chair of the Board, a role kept separate from the CEO since the 2020 spin-off.
President & Chief Executive Officer
Chief Financial Officer
Chair of the Board
EVP, Global Operations and Service Delivery
Interview experience
Favourable
Interview difficulty
Medium
Interview process length
About a day or two
Practice real Concentrix questions and get instant feedback before you walk in.
Q: What do you know about Concentrix?
A: Concentrix is a US-listed customer experience and business-services company headquartered in Newark, California, trading on the Nasdaq as CNXC. It runs large delivery centers across India and supports more than 2,000 clients worldwide.
Q: Why do you want to work at Concentrix?
A: Tie your answer to concrete reasons like career growth, structured training, and the chance to support global brands, then link it back to the specific role.
Q: What makes you a good fit for this role at Concentrix?
A: Match two or three of your strengths to the job's core needs, communication, patience, and reliability, and back each with a short example.
Q: What is digital transformation?
A: Digital transformation is the use of digital technology to change how a business operates and serves customers, replacing manual steps with automation, data, and connected tools. In a CX setting it often means adding AI, self-service, and analytics to improve service.
Practice real Concentrix questions and get instant feedback before you walk in.
Reported avg / yr
₹3,23,851/yr
72 Salaries submitted
Reported avg / yr
₹2,22,667/yr
8 Salaries submitted
Base salary band / yr
₹1,39,000 to ₹4,24,000/yr (avg ₹2,56,334)
31 salary profiles Salaries submitted
Reported avg / yr
₹4,40,345/yr
8 Salaries submitted
Reported avg / yr
₹5,41,862/yr
6 Salaries submitted
Reported avg / yr
₹5,29,859/yr
17 Salaries submitted
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June 29, 2026
Concentrix reports Q2 fiscal 2026 results as revenue growth stays thin
Concentrix posted second-quarter revenue of $2,462.5 million, up 1.9% year over year as reported (0.6% in constant currency), and generated $257.9 million in operating cash flow. Management guided Q3 revenue to $2.465 to $2.490 billion with non-GAAP EPS of $2.65 to $2.77.
#earnings #CNXC #Q2FY2026
View postMay 06, 2026
Concentrix iX Hero wins TMC 2026 Customer Product of the Year
The company's agentic AI application iX Hero received TMC's 2026 Customer Product of the Year Award. Concentrix cited results of up to 22% lower average handle time, 20% less advisor search time, 16.5% better first-call resolution, and a 13.5% lift in customer satisfaction.
#AI #iXHero #award
View postMarch 24, 2026
Concentrix reports Q1 fiscal 2026 revenue up 5.4%, profit pressured
First-quarter revenue reached $2,500.4 million, up 5.4% year over year (1.9% constant currency), while net income fell 69.3% to $21.6 million on margin pressure. The board declared a $0.36 per share quarterly dividend payable May 5, 2026.
#earnings #dividend #Q1FY2026
View postJanuary 20, 2026
NelsonHall names Concentrix a Leader in GenAI business transformation
NelsonHall named Concentrix a Leader in its 2025 NEAT research for Transforming Business Operations with GenAI, pointing to its iX platform work. The recognition covers the company's global operations, which include a large India delivery base.
#GenAI #analystrecognition #iX
View postJuly 30, 2025
Concentrix releases new iX Hero agentic AI features
Concentrix expanded its iX Hero agentic AI suite with new features aimed at automating advisor workflows and surfacing real-time intelligence in the contact center. The rollout built on the platform's May 2025 launch.
#AI #iXHero #productlaunch
View postConcentrix designs and runs customer experience (CX) and business process outsourcing solutions for more than 2,000 clients across technology, retail, financial services, healthcare, and other sectors.
