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Teleperformance Careers

Global digital business services combining technology with human expertise.

tp.com

About the company

Founded

1978

Headquarters

Paris, France

Legal name

Teleperformance SE

Brand

TP

Listed on

Euronext Paris: TEP

Employees

Nearly 490,000

Country presence

Nearly 100 countries

Markets served

170

Languages

About 400

Revenue (FY2025)

€10.209 billion

Teleperformance SE, now branded TP, provides digital business services across customer care, back-office operations, consulting, collections, interpreting and localization, visa and consular services, and recruitment process outsourcing.

TP was founded in 1978 and is headquartered in Paris. Its shares trade on Euronext Paris under TEP, while teams in nearly 100 countries support programs in about 400 languages across 170 markets.

TP reported €10.209 billion in 2025 revenue, €1.485 billion in recurring EBITA and €901 million in net free cash flow. Its India operation has more than 90,000 employees across 44 delivery centers.

Key People

Jorge Amar

Chief Executive Officer

Agustin Grisanti

Chief Executive Officer, EMEA and APAC

Miranda Collard

Chief Executive Officer, Americas

Benoit Gabelle

Interim Chief Financial Officer

Photos

Interview process at Teleperformance

(92 India candidate-shared Indeed interview experiences)

Interview experience

Favourable

Interview difficulty

Average

Interview process length

About a week

Candidate ratings

PoorExcellent
EasyDifficult

Prep for your Teleperformance interview with AI

Practise service, communication, quality and operations discussions.

Teleperformance Interview Questions & Answers

Q: Tell me about yourself and your qualifications.

A: Summarize your education and service experience, then connect communication, listening and ownership to the job.

Answer by AI
  • Stay under two minutes.
  • Use relevant details.
  • End with role fit.

Q: Why do you want to join Teleperformance?

A: Connect the company's global service work and India footprint to your interest in customer operations and skill growth.

Answer by AI
  • Reference the actual work.
  • Avoid generic praise.
  • Explain your next step.

Q: How would you handle an irate customer?

A: Let the customer explain, acknowledge the impact, restate the issue and guide the conversation toward an approved solution.

Answer by AI
  • Keep your tone calm.
  • Show empathy.
  • Confirm the resolution.

Q: How do you diagnose a problem when the customer gives limited information?

A: Ask targeted questions, reproduce the symptoms where possible, isolate likely causes and explain each next step in simple language.

Answer by AI
  • Start with scope.
  • Check recent changes.
  • Document the outcome.

Prep for your Teleperformance interview with AI

Practise service, communication, quality and operations discussions.

Teleperformance Salaries in India (Updated 2026)

Customer Service Executive

Employee-submitted annual pay

₹0.8 lakh to ₹6.5 lakh per year

6.2k Salaries submitted

Customer Care Executive

Employee-submitted annual pay

₹0.8 lakh to ₹6.3 lakh per year

6.4k Salaries submitted

Customer Service Associate

Employee-submitted annual pay

₹0.6 lakh to ₹6 lakh per year

5.5k Salaries submitted

Team Lead

Employee-submitted annual pay

₹1.1 lakh to ₹8 lakh per year

3.6k Salaries submitted

Senior Customer Service Executive

Employee-submitted annual pay

₹1 lakh to ₹5.7 lakh per year

3k Salaries submitted

Quality Analyst

Employee-submitted annual pay

₹1 lakh to ₹7 lakh per year

2.9k Salaries submitted

Know your worth at Teleperformance

Compare employee-submitted India annual-pay ranges.

Build a standout resume with AI

Connect your service, support or quality experience to the role.

Benefits

Role training programs
Leadership development programs
Internal career mobility
Wellness initiatives
Life insurance options
Workplace wellbeing support
Performance incentives by role
Recognition programs
Paid leave
Family leave by policy

Latest News & Updates

July 21, 2026

Everest Group Names TP a Leader in Healthcare CXM

The assessment recognized TP's healthcare operations, service coverage and AI capabilities.

#Healthcare #CustomerExperience

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May 13, 2026

Frost & Sullivan Honors TP for Agentic AI Governance

TP.ai Data Services received a 2026 global innovation leadership award.

#AI #Recognition

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April 29, 2026

TP Wins Three Customer Service Awards

The awards covered AI-enabled collections, partnership delivery and internal transformation.

#Awards #AI

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April 16, 2026

TP Named Data Analytics Platform of the Year

The award recognized enterprise data and analytics work delivered through TP.ai Data Services.

#Data #Analytics

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March 24, 2026

TP Wins Two AI Excellence Awards

TP.ai FAB Connect and TP.ai FAB Collect were recognized for agentic AI orchestration.

#AgenticAI #Operations

View post

Teleperformance FAQ

Teleperformance was founded in 1978.