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EXL Service Careers

Nasdaq-listed data and AI services company running analytics and digital operations for global insurers, healthcare payers and banks, with most of its delivery workforce in India.

exlservice.com

About the company

Legal name

ExlService Holdings, Inc. India entity: EXL Service.com (India) Private Limited, CIN U72200DL1999PTC099888

Founded

April 1999, by Vikram Talwar and Rohit Kapoor

CFO

Maurizio Nicolelli, Executive Vice President and Chief Financial Officer

Industry

Data, AI and digital operations services (IT services and business process management)

Revenue (FY2025)

US$2.09 billion, up 13.56% year over year

Market Cap

US$4.10 billion (as of July 2026)

Listed on

NASDAQ: EXLS

Headquarters

320 Park Avenue, 29th Floor, New York, NY 10022, USA

EXL is a data and artificial intelligence company that runs analytics, AI engineering and digital operations for large enterprises. Vikram Talwar and Rohit Kapoor founded it in April 1999, it listed on Nasdaq in 2006, and it's headquartered at 320 Park Avenue in New York. The company works across insurance, healthcare and life sciences, banking and capital markets, retail and consumer products, energy and infrastructure, communications and media, and business and technology services. Its own site describes a team of 60,000+ professionals across six continents and more than 50 global delivery centers, including roughly 1,500 data scientists.

India is where the bulk of EXL's delivery sits. The Indian operating entity is EXL Service.com (India) Private Limited, incorporated on 21 May 1999 with CIN U72200DL1999PTC099888 and a registered office in New Delhi. Delivery and analytics centers run out of Noida, Gurugram, Bengaluru, Pune, Chennai and Kochi, and hiring volume on LinkedIn is heaviest in Noida. In June 2026 EXL expanded its Chennai office by 265 seats to roughly 550 in total, aimed at healthcare and payment integrity work built on AI, advanced analytics and data science.

Financially, EXL reported revenue of about $2.09 billion for fiscal 2025, up roughly 13.6% year over year, with a market capitalisation around $4.1 billion. Rohit Kapoor is co-founder, chairman and CEO, and Maurizio Nicolelli is executive vice president and CFO. The company keeps buying its way deeper into AI: in June 2026 it agreed to acquire iMerit, an AI model training and evaluation firm, for up to $310 million. Leadership has been reshaped too, with Bhupender Singh joining in May 2026 as president and head of international growth markets and Bina Mehta added to the board in July 2026.

Key People

Rohit Kapoor

Co-Founder, Chairman and Chief Executive Officer

Maurizio Nicolelli

Executive Vice President and Chief Financial Officer

Vikas Bhalla

President, Head of AI Services and Operations

Bhupender Singh

President and Head of International Growth Markets

Photos

EXL Service workplace 1

Interview process at EXL Service

(Based on 129 interview reports from candidates in India)

Interview experience

Favourable (7 out of 10)

Interview difficulty

Medium (5 out of 10)

Interview process length

About a day or two for most candidates

Overall experience

PoorExcellent
EasyDifficult

How long the process takes

About a day or two42%
About a week26%
About a month26%
More than one month5%

Prep for your EXL Service interview with AI

Practise real EXL questions on case estimation, SQL and puzzles, then get instant feedback on your answers.

EXL Service Interview Questions & Answers

Q: Estimate the amount of rice exported to Afghanistan by India in one fiscal year.

A: This is a market sizing question, so the interviewer wants your structure, not a number they can look up. Build from Afghanistan's population and per person rice consumption, subtract domestic production, then take India's share of the remaining import demand.

Answer by AI
  • Start top down: population times annual per person rice consumption gives total consumption, then split it into locally grown versus imported.
  • Apply India's share of that import gap and state the share you're assuming out loud, since India is a large regional rice exporter.
  • Sanity check the answer against a known anchor, flag the two assumptions that move the number most, and say how you'd verify them with trade data.

Q: Guess the number of people who travel by metro every day in Lucknow.

A: Another estimation prompt. Work from the city's population, narrow to people living near a metro corridor, apply an adoption rate, and double the riders to count return trips.

Answer by AI
  • Size the city population, then cut it to the share living or working within reach of the single operating corridor.
  • Apply a daily commute rate and a metro adoption rate against competing modes like buses, autos and two wheelers.
  • Multiply by two for round trips, then cross check against a plausible trains per day times capacity times load factor calculation.

Q: You have a full bucket containing 24 liters of liquid. You also have three empty buckets: one of 5 liters, one of 11 liters, and one of 13 liters. How could you divide the 24 liters of liquid into three equal parts, so that you have three buckets containing 8 liters each?

A: A classic pouring puzzle. Talk through the state after each pour instead of jumping to the answer, because the interviewer is watching how you search a space of moves.

Answer by AI
  • Write each state as a four number tuple of bucket levels and treat every pour as a move between states.
  • Only two pours exist: fill the target to the brim, or empty the source completely, which keeps the branching small.
  • Search breadth first from the start state and narrate dead ends and backtracks rather than staying silent.

Q: What's the probability of getting all heads when we toss three unbiased coins?

A: Each toss is independent with probability 1/2 of heads, so all three heads is 1/2 times 1/2 times 1/2, which is 1/8 or 12.5%.

Answer by AI
  • Independent events multiply, so the answer is (1/2)^3 = 1/8.
  • Verify by counting: eight equally likely outcomes in the sample space, exactly one of which is HHH.
  • Expect a follow up such as at least two heads (4/8) or exactly one head (3/8), so keep the sample space handy.

Prep for your EXL Service interview with AI

Practise real EXL questions on case estimation, SQL and puzzles, then get instant feedback on your answers.

EXL Service Salaries in India (Updated 2026)

Company-wide average base salary (all roles)

All experience levels

₹10,00,000 base plus ₹1,59,000 average bonus

83 profiles Salaries submitted

Analytics Consultant

All experience levels

₹8,15,000 to ₹20,00,000 (average ₹11,46,502)

12 profiles Salaries submitted

Data Analyst

All experience levels

₹6,10,000 to ₹7,86,000 base (average ₹7,00,000)

8 profiles Salaries submitted

Senior Business Analyst

All experience levels

₹1,99,000 to ₹20,00,000 (average ₹5,95,000)

10 profiles Salaries submitted

Senior Business Analyst (early career)

Early career

₹3,11,000 to ₹8,31,000 base (average ₹6,00,393)

17 profiles Salaries submitted

Reporting Analyst

Average only, no band reported

₹3,12,247 average

Know your worth at EXL Service

Compare your current package against real analytics and operations pay bands before you negotiate.

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Benefits

Paid sick leave (India, employee reported by 24 staff)
Paid holidays and vacation (India, employee reported by 16 staff)
Optional work from home or telecommute (India, employee reported by 11 staff)
Life insurance and disability cover (India, employee reported by 10 staff)
Education, training and certification reimbursement (India, employee reported by 8 staff)
Casual dress and informal work atmosphere (India, employee reported by 8 staff)
Company laptop provided (India, employee reported by 6 staff)
Medical plan choice of Health Savings Plan, HRA or PPO (US policy)
Two dental plans plus vision coverage for you and your dependents (US policy)
401(k) and Roth savings plan with EXL matching up to 3%, fully vested in one year (US policy)
Up to 20 days paid time off on top of federal holidays for full-time permanent staff (US policy)
Up to 8 weeks paid maternity leave and 4 weeks parental leave per birth, adoption or placement (US policy)
Active & Fit gym discount programme covering over 12,000 fitness centres, no long-term contract (US policy)
Employee assistance programme for personal and life challenges (US policy)
Health Savings Account and Flexible Spending Account options (US policy)
ReNew Academy training with exclusive courses and learning content

Latest News & Updates

July 21, 2026

EXL appoints Bina Mehta to board and starts lead director transition

EXL named Bina Mehta, former Chair of KPMG UK from 2021 to 2026, as an independent director joining the audit committee and the compensation and talent management committee effective July 16, 2026. Vikram Pandit steps down as lead independent director and Sarah K. Williamson takes that role by end of 2026, with Pandit staying on the board.

#Board #Governance #Leadership

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June 24, 2026

EXL to acquire iMerit for up to $310 million

EXL agreed to buy iMerit, a specialist in AI model training, evaluation and reinforcement learning, for $170 million upfront plus up to $140 million in milestone earnouts over two years. The deal is expected to close in the third quarter of 2026, subject to customary closing conditions.

#Acquisition #AI #Growth

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June 11, 2026

EXL expands Chennai operations for AI and healthcare work

EXL added capacity for 265 more employees in Chennai, taking the facility to roughly 550 seats to support healthcare and payment integrity operations. The expansion is expected to create roles in AI engineering, product development, data analytics and healthcare domain consulting.

#India #Hiring #Expansion

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May 12, 2026

Bhupender Singh joins EXL as President, International Growth Markets

EXL appointed Bhupender Singh, previously president and Co-CEO of Teleperformance SE and earlier CEO of Intelenet Global Services, to lead international growth markets. He reports to chairman and CEO Rohit Kapoor.

#Leadership #Hiring #Growth

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February 24, 2026

EXL reports 2025 full year revenue of $2.09 billion and issues 2026 guidance

EXL closed fiscal 2025 with revenue of about $2.09 billion, up roughly 13.6% year over year. The company guided to $2.275 billion to $2.315 billion of revenue for 2026, growth of 9% to 11%.

#Earnings #Results #Guidance

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EXL Service FAQ

EXL is a data and AI company that runs analytics, AI engineering and digital operations for large enterprises. It serves insurance, healthcare and life sciences, banking and capital markets, retail and consumer products, energy and infrastructure, communications and media, and business and technology services.