Why can't I see a feature or setting?

It's usually your role or your plan.

Role: members and managers only see their own notification settings in Settings. Members don't see reports about other people or approvals. Only admins see People, Billing and Audit logs.
Plan: some features need Starter, Pro or Enterprise. Locked features show an upgrade label.
Turned off: your admin may have switched a feature off, such as screenshots, manual time or app and website tracking.

If you're still not sure, ask your admin. Admins can compare plans in Billing.

Written by Adithyan RK

Fact-checked by Surya N

Published on: 3 Mar 2026Last updated: 20 Oct 2026

Written by

Adithyan RK

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CEO & Co-founder, Hyring

18+ years of experience

Adithyan RK is the Co-Founder and CEO of Hyring, an AI-native recruitment platform that has run over 900,000 AI interviews for companies ranging from early-stage startups to the Fortune 500. He has spent 18 years building technology businesses, starting with a digital consultancy in 2008 and a staff augmentation firm in 2017, before founding Hyring in 2022 to rebuild hiring around evidence instead of guesswork.

Expertise

AI RecruitmentAI InterviewsRecruitment AutomationHR TechnologyHiring AnalyticsApplicant TrackingRecruiter Operations

Fact checked by

Surya N

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CTO & Co-founder, Hyring

6+ years of experience

Surya N is the Co-Founder and CTO of Hyring, where he architected the AI interviewing engine that has now conducted over 900,000 interviews for companies ranging from early-stage startups to the Fortune 500. A mechanical engineer who moved into artificial intelligence, he spent 6 years building AI applications inside a technology consultancy before co-founding Hyring, and wrote the first version of its AI interviewer from scratch: a system that listens, adapts its questioning in real time, and flags fraud rather than following a fixed script.

Expertise

AI Interview SystemsConversational AIInterview Fraud DetectionPlatform ArchitectureMachine Learning EngineeringApplied AISpeech and Voice AIBias Testing and Model Evaluation

Why can't I see a feature or setting?

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