Treat a flag as a question, not an answer. We don't recommend making employment decisions based on unusual activity alone.
- Read the detail. A 20-minute flag and a 3-hour flag aren't the same.
- Look for the answer in the record. A work note, approved manual time, a meeting or the screenshots often explain it.
- Check the rule, not just the person. If many people get the same flag, your settings or app classifications may need adjusting.
- Ask, don't tell. "I saw Tuesday afternoon was quiet. What were you working on?"
- Remember low-input work. Reading, calls and planning can look exactly like low activity.

