Treat a flag as a question, not an answer. We don't recommend making employment decisions based on unusual activity alone.

  1. Read the detail. A 20-minute flag and a 3-hour flag aren't the same.
  2. Look for the answer in the record. A work note, approved manual time, a meeting or the screenshots often explain it.
  3. Check the rule, not just the person. If many people get the same flag, your settings or app classifications may need adjusting.
  4. Ask, don't tell. "I saw Tuesday afternoon was quiet. What were you working on?"
  5. Remember low-input work. Reading, calls and planning can look exactly like low activity.