Can I customize the scorecard for a specific role, or is it one fixed format?

Custom scorecard frameworks are available on the Business plan. On the Free and Pro plans, you get a scorecard as a standard part of the product, but it follows one fixed format applied the same way across every role and every interview you run.

Here's how that breaks down plan by plan. The Free plan includes interviewer scorecards as a baseline feature, alongside live video interviews, AI notes and transcript, an AI-generated report and recording, and integrity checks, but there's no option to change the scorecard's structure at this tier. The Pro plan adds per-skill ratings on top of everything in Free, plus technical and communication scoring, so the scorecard becomes richer in content on Pro, reflecting per-skill ratings and the technical and communication breakdowns, but it's still a fixed template rather than one you can reshape per role.

Business is the tier where the framework itself becomes adjustable, not just the data populating it. Custom scorecard frameworks sit alongside other Business-only features: the full Hyring product suite across AI video, resume, phone, and coding interviewers, all ATS integrations plus API access, white-label branding, unlimited roles, 15 seats, and priority support. The pattern across that list is consistent: Business is aimed at teams that need Hyring's structure to conform to their own hiring process, rather than the other way around.

So concretely: on Free and Pro, you get a scorecard that gets more detailed as you move up, but it's the same template for every role. On Business, you can build custom scorecard frameworks so different roles can have different fields, weightings, or skill structures instead of one default template applied everywhere.

The exact granularity of that customization (for example, whether it's a self-serve form builder or something configured with Hyring's help, and how many custom frameworks you can maintain at once) hasn't been published in detail. If you're evaluating Business specifically for this feature, that's worth walking through on a call with the team so you know exactly what you'll be able to build before you commit.

Written by Adithyan RK

Fact-checked by Surya N

Published on: 3 Mar 2026Last updated:

Written by

Adithyan RK

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CEO & Co-founder, Hyring

18+ years of experience

Adithyan RK is the Co-Founder and CEO of Hyring, an AI-native recruitment platform that has run over 900,000 AI interviews for companies ranging from early-stage startups to the Fortune 500. He has spent 18 years building technology businesses, starting with a digital consultancy in 2008 and a staff augmentation firm in 2017, before founding Hyring in 2022 to rebuild hiring around evidence instead of guesswork.

Expertise

AI RecruitmentAI InterviewsRecruitment AutomationHR TechnologyHiring AnalyticsApplicant TrackingRecruiter Operations

Fact checked by

Surya N

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CTO & Co-founder, Hyring

6+ years of experience

Surya N is the Co-Founder and CTO of Hyring, where he architected the AI interviewing engine that has now conducted over 900,000 interviews for companies ranging from early-stage startups to the Fortune 500. A mechanical engineer who moved into artificial intelligence, he spent 6 years building AI applications inside a technology consultancy before co-founding Hyring, and wrote the first version of its AI interviewer from scratch: a system that listens, adapts its questioning in real time, and flags fraud rather than following a fixed script.

Expertise

AI Interview SystemsConversational AIInterview Fraud DetectionPlatform ArchitectureMachine Learning EngineeringApplied AISpeech and Voice AIBias Testing and Model Evaluation

Can I customize the scorecard for a specific role, or is it one fixed format?

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